The purpose of this position is to create control databases, graphic screens and set-up of control systems based on project specification and/or sale proposal. Provides on-site and remote technical support to installers and customers. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs.

• Principle Duties and Responsibilities- Creates programming logic through multiple communications protocols.
• Provide coaching and training to Team Members in the use of the control software and analytical tools where applicable.
• Required to perform job-site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation. Up to 50% travel (25% travel expected)
• Programs control applications using various software using various software tools to support operator workstations, DDC field panels and third-party integration devices connected through multiple communications protocols.
• Provides remote technical support to installers and customers. May be asked to provide on-site technical support to installers and customers.
• Articulates resolution to a customer’s problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer. Facilitates resolutions that are in the best interest of the customer and ESI.
• Develops system graphic displays, according to project specifications or sales proposal.