CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

POSITION: Lead Technician

About the Role:

This role primarily involves the installation and decommissioning of network and cabling infrastructure within a Data Center environment. A key aspect is the continuous pursuit of sustainable, repeatable, and improved solutions and processes. The individual is expected to provide leadership to crews and provide structured feedback on project progress to various stakeholders, ensuring high-quality workmanship, maintaining Data Center cleanliness, and adhering to all production, safety, and quality standards, codes, and industry best practices. The role also requires collaboration with stakeholders to resolve project obstacles and the ability to read and comprehend blueprints and building documentation. A broad understanding of Data Center infrastructure technologies is essential.

What You will Do:

· Installation/decommissioning of network and cabling infrastructure in a Data Center environment.

· Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.

· Provide structured feedback on project progress to Stakeholders.

· Exhibit quality workmanship on all work and maintain Data Center cleanliness.

· Follow all production, safety and quality standards, codes, and industry best practices.

· Collaborate with various Stakeholders to remove project obstacles.

· Reading and comprehending blueprints and building documentation/redline work.

· Broad understanding of Data Center infrastructure technologies.

What You will Need:

· Knowledge and use of basic telecom hand tools.

· Must be capable of leading a crew of 1-5 technicians.

· Must understand customer service, perform job walks and communicate with customer for job requirements.

· Accept responsibility of outcome of work performed by him/her and/or by employee that directly report to him/her.

· Clear understanding of job safety requirements.

· Be able to read and understand job floor plan.

· Should be familiar on wiring schemes and wiring testing.

· Should be able to pull all types of low voltage cables.

· Should understand and be capable in performing field terminations and labeling.

· Capable of maintaining orderly paperwork, capable of running midsize to large projects and service jobs.

· Possess skill to layout MDF and IDF closets, be able to dress all types of cable and perform all types of terminations and should include basic understanding of fiber equipment, all types of cable and fiber terminations.

· Basic understanding of both copper and fiber cable testing and troubleshooting.

· Capable of working in Data Centers.

· Shall be able to work on analog, DSL, and be able to extend T1 lines.

· Be able to patch network equipment.

· Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.

· Track and submit timesheets for crew reporting

· Perform job walks

· Maintaining paperwork and running service jobs

· Copper/Fiber (term, test, splice, troubleshoot)

· Responsibly of outcome for work

· Track and submit timesheets for crew

· Effectively communicate with Foreman, Leads, Tech)

· Understanding metrics/SLA's and able to track

· Knowledge and understanding of network Handover

· Track lessons learned as they occur

· Coordinates with QAQC on quality status walks

· Knowledge and understanding of Project Close Out

· Identify the tech's strengths and weaknesses

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings.

Our Values in Hiring* *

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

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