• Excellent opportunity working with a renowned, prestigious financial institution
• Fast paced corporate guest services environment
• Based in Brisbane CBD - Land of the Turrbal people About CBRE CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.

About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.
To provide high quality facilities management and operational services to a CBRE’s banking client to maintain business continuity and enhanced user experience. To reduce the likelihood of any financial impact to CBRE by adhering to agreed operating procedures and protocols at all times while proactively identifying such risks and communicating these risks and proposed solutions formally to client.

What You’ll Do: - As a hands-on person, walk through the facility, proactively identify and resolve issues, maintain the facilities in perfect condition.

• Provide support to the Guest Relations operation where required throughout busy periods.
• Assist with mail and couriers.
• Ensure all documentation for the properties are up-to-date and maintain a library of material/manuals.
• Work with Base Building and Engineering teams to ensure that site operations have continuity of services with minimum disruption to the client’s business operations.
• Carry out documented daily rounds to proactively identify and resolve any assets related issues. Document and report to the relevant stakeholders.
• Attend and manage critical incidents related to property services which may cause business interruption to client. This may include attendance outside of normal working hours at any time requested by the client.
• Assign and oversee End of Trip locker allocations, while promptly reporting monthly deductions to the payroll team.
• Participate in emergency scenario training as required.
• Articulate and live the CBRE culture, set an example by modeling the required behaviors and hold others (employees and peers) accountable for their actions by identifying and acting on behavior which is inconsistent with agreed standards.
• Comply with all CBRE systems used to meet its health and safety obligations.
• Work safely and not put themselves or anyone else’s health or safety at risk by their acts or omissions.
• Comply with the CBRE Environmental policies and adhere to procedures and work instructions that are relevant to their activities.
• Ensure all works are completed to relevant Statutory Regulations and Standards.
• Operate in a manner that will minimize any adverse environmental impacts associated with their activities
• Create and nurture on-site client and stakeholder relations.
• Ensure contractors perform in accordance with agreed scope of works and provide regular reporting.
• Ensure all contractors are site inducted & on-boarded on to the CBRE and client systems and training is up to date.
• Ensure world class service delivery.

What You’ll Need: - Diploma in Facility Management – Preferred but not essential

• Minimum 2-3 years’ experience in corporate facilities and/or hospitality
• HSE qualification – preferred but not essential
• Ability to work autonomously whilst follow exacting procedures
• A focus on quality and continuous improvement
• Strong Communications and interpersonal skills
• A commonsense approach and initiative when resolving issues

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
If the above interests you, we would love to hear from you!