Company Profile

Why Join Us? This is more than a maintenance role—it’s an opportunity to be the guardian of our client’s brand and the first impression for every visitor. You’ll play a visible, valued part in creating exceptional spaces that reflect world-class standards.

Job Title: Branch Enhancement Engineer

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to join the team located in John Lewis & Waitrose Partnership locations nationwide.

Role Overview:

Join CBRE as a key ambassador for our client’s brand and site excellence. In this enhanced role, you will ensure that every aspect of the client’s environment reflects the highest standards of presentation, safety, and operational excellence—delivering a workplace that embodies the client’s brand values and supports exceptional experiences for all visitors and staff.

Key Responsibilities:

• Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client’s premises to meet and exceed brand expectations.
• Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly.
• Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence.
• Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality.
• Ensuring all customer facing areas are immaculate and ready to impress.
• Take ownership of minor projects and upgrades that enhance the client’s environment and brand image.
• Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct.
• Use digital tools to track, report, and communicate progress, ensuring transparency and accountability.

Role Summary:

• Ensure maintenance tasks are completed within agreed timescales
• Liaise with Clients representatives with respect to maintenance & repair tasks
• Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works
• Repairs floor and wall coverings
• Responsible for ceiling tile repairs and replacements
• Responsible for other building and installation works as required
• Accountable for all elements of show site standards and brand excellence
• Utilise PDA to complete works, key communications & updates
• Undertake minor projects works
• Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations
• In addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line manager, including (not exhaustive), jet washing, decoration, pot hole repairs etc.

Experience & Skills:

• Proven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments.
• Strong understanding of brand standards, site presentation, and the importance of first impressions.
• Excellent communication and client relationship skills.
• Proactive approach to compliance and health and safety standards
• Ability to work flexibly, including outside standard hours for events or urgent needs.
• Technologically literate and experience with digital reporting tools.