Role Summary: The Used Equipment Consultant serves as a trusted business advisor to equipment dealers across North and South America, leveraging deep knowledge of equipment, customers, and market dynamics to translate insights into actionable go‑to‑market strategies. You'll spend 75% of your time consulting with dealers to shape go-to-market (GTM) approaches and align marketing plans to local market demand, and 25% facilitating the sale of Caterpillar used equipment to ensure a robust, competitive fleet. This role requires strong analytical capability, bilingual communication skills (English/Spanish), and the ability to convert data and market signals into commercial action. 

What You’ll Do (Job Duties) 

• Act as a liaison between Caterpillar and Dealers, serving as an advocate for both, to optimize Used support and operations 

• Monitor Dealer performance metrics and convert the information into actions to enhance performance to objectives 

• Support and engage with Dealer leaders in Used and Operations to align with Caterpillar strategy, objectives and metrics 

• Review and monitor Dealer performance and feedback and make informed recommendations to the global strategy 

• Engage with customers to understand needs and requirements for Used equipment 

• Increase market intelligence for the Used equipment industry and share insights and practices to enable and improve Dealer Used operations 

What You Have (Core Skills) 

• Customer Focus: Ability to deeply understand customer needs and priorities, anticipate challenges, and translate insight into actions that deliver meaningful business outcomes 

• Effective Communications: Ability to distill high level communication into meaningful context and actions 

• Decision Making & Critical Thinking: Ability to analyze information and summarize insights into clear decisions that drive effective action 

• Relationship Management: Ability to build trust and credibility over time to influence decisions, align stakeholders, and drive sustained action 

• Negotiating: Ability to influence outcomes, align interests, and guide parties toward decisions that create mutual value and drive action 

• Value Selling: Influencing others to take action by clearly linking solutions to the business outcomes that matter most and compelling a decision to change 

Top Candidates Will Also Have  

• Bilingual in English/Spanish (proficiency speaking and writing) 

• OEM or heavy equipment industry experience in roles focused on GTM activities 

• Experience coaching, guiding, consulting on business operations, particularly within a dealer network 

• Maintains positive and can-do attitude and approach to work 

Additional Details 

• Work location: Dallas, TX is the preferred work location. Miramar, FL may also be considered.  

• Territory: North and South America 

• Domestic relocation assistance is not available for this role 

• Travel: 50-60% domestic and international 

• When not traveling, this role is expected to work from a Caterpillar office