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HR Director, RLCS North Asia

Carrier

HR Director, RLCS North Asia

Carrier

LOC3466: RM501, Raffles City Shanghai office tower, 268 Xizang Middle Road, Shanghai, China

·

On-site

·

Full-time

·

5d ago

About Carrier

Enhancing the Lives We Live and the World We Share Carrier exists to make life better—for people and the planet. We create spaces where people can thrive—comfortably and sustainably. Our intelligent climate and energy solutions power homes, schools, hospitals, and supply chains. By addressing global needs for comfort, cleaner air, and sustainable energy, we’re driving progress and protecting what matters most, today and for the future we share.

Global Leader in Intelligent Climate and Energy Solutions Carrier is transforming how the world manages climate and energy—leading with innovation, advancing sustainability, and improving lives. Our vision drives us to develop cutting-edge solutions that make buildings healthier, homes more comfortable, and supply chains more resilient.

Global Facts:

  • Global Revenue 2024: USD 22.49 billion
  • Headcount: ~53,000 employees
  • Global reach: 75+ brands, 100+ new products annually for nine consecutive years, 14,000+ active and pending patents, serving customers in 160+ countries

Business Context: RLCS Home Comfort Solutions

Carrier RLCS business in Greater China generates around USD 1Bn in revenues, offering home central ACs, heating systems, floor heating, fresh air solutions, IoT connectivity, and more. The business spans residential and light commercial segments, primarily through projects and retail sales, and includes Carrier, Toshiba, and Viessmann brands.

Role Purpose

The HR Director for RLCS North Asia will serve as a strategic HR business partner to the RLCS leadership team, driving people strategies that enable growth, transformation, and operational excellence across VRF and VWV air-conditioning businesses (Toshiba, Carrier, Giwee brands) and Viessmann home comfort heating solutions in North Asia.

Key Responsibilities

  • Partner with RLCS leadership to drive organizational transformation and culture change, ensuring alignment with Carrier’s vision and values.
  • Lead workforce planning, talent acquisition, and development strategies to support business growth.
  • Champion change management initiatives through deep business partnering, enabling smooth adoption of new processes and behaviors.
  • Foster a high-performance, inclusive culture and implement engagement programs to enhance retention and motivation.
  • Ensure compliance with labor laws and manage employee relations with professionalism.

KPIs & Success Metrics

  • Successful implementation of RLCS transformation roadmap and culture change initiatives.
  • Positive improvement in employee engagement and culture alignment.
  • Effective execution of change management plans and stakeholder satisfaction.
  • Strong talent pipeline and succession planning for key leadership roles.

Qualifications

  • Minimum Bachelor’s degree in Human Resources, Business Administration, or related field;MBA is a plus.
  • At least 15 years of progressive HR experience, including significant leadership roles supporting commercial/sales teams.
  • Strong knowledge of China labor laws and HR best practices.
  • Proven ability to influence senior stakeholders and lead organizational change.
  • Fluent in English and Mandarin.

Key Competencies

  • Strategic Thinking
  • Change Leadership
  • Business Acumen
  • Influencing & Relationship Building
  • Results Orientation

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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About Carrier

Carrier

Carrier

Public

Carrier is a global provider of heating, ventilation, air conditioning, refrigeration, fire, security and building automation technologies. The company serves residential, commercial, industrial and transportation markets worldwide.

10,001+

Employees

Palm Beach Gardens

Headquarters

Reviews

3.9

9 reviews

Work Life Balance

4.2

Compensation

3.5

Culture

4.1

Career

4.0

Management

3.3

78%

Recommend to a Friend

Pros

Good benefits and compensation

Supportive work environment and great people

Excellent work-life balance and flexible schedules

Cons

Heavy workload during peak seasons

Management and communication issues

Job security concerns

Salary Ranges

334 data points

Mid/L4

Senior/L5

VP

Director

Mid/L4 · Project Manager

38 reports

$113,841

total / year

Base

$105,010

Stock

-

Bonus

$8,830

$77,498

$168,520

Interview Experience

7 interviews

Difficulty

3.6

/ 5

Duration

14-28 weeks

Offer Rate

57%

Experience

Positive 29%

Neutral 14%

Negative 57%

Interview Process

1

Application Review

2

Phone Screen

3

Technical/Hiring Manager Interview

4

HR Interview

5

Background Check

6

Offer

Common Questions

Technical Knowledge

Past Experience

Behavioral/STAR

Industry-Specific

Problem Solving