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Carrier is a global leader in heating, ventilating, air conditioning, and building controls. We deliver innovative solutions that improve comfort, efficiency, and sustainability worldwide. Our innovations improve people's lives and our planet. Our employees are at the heart of this process: we are a company of innovators, thinkers and doers, connected by The Carrier Way – our vision, values and culture. Carrier’s greatest assets are the expertise, creativity and passion of our employees – and we’re excited for you to join the team.

About the role

We are looking for an experienced and dynamic Sales Manager to drive the growth of our HVAC business in Belgium and covering the Light Commercial and Commercial Segments for the Brands Carrier, CIAT & Viessmann. You will be responsible for leading and developing the commercial activities for Carrier across Belgium with the Carrier/CIAT sales team.

You will manage operational performance, accelerate pipelines & orders of growth, and lead a high-performing sales team. You will oversee all related management functions, drive business growth, support representatives in the field, and ensure strong customer satisfaction and market expansion.

This position plays a key role in bridging field operations, factories, and management teams—ensuring alignment across business objectives, commercial results, and market needs.

Key Responsibilities

Team Leadership & Management:

• Manage the CIAT/Carrier Belgium sales team
• Drive growth through Synergies with Belgium Viessmann (light) commercial portfolio and sales team.
• Define objectives, KPIs, action plans and monitor performance.
• Handle problem resolution, coaching, team engagement.
• Support sales representatives in daily operations, project management, and strategic decisions.

Commercial Strategy & Business Development:

• Lead customer acquisition and retention efforts, including regular customer visits.
• Analyze customer expectations and market dynamics to identify opportunities.
• Organize annual sales reviews, commercial forecasts, and strategic objectives for the region.
• Collaborate with factories to develop accurate sales forecasts, product needs analyses, and contribute to new product development of marketed brands.

Event & Relationship Management:

• Organize and host customer events, including technical and commercial presentations.
• Ensure consistent followup of meetings at all internal and external levels.

Technical Expertise

• You will rely on strong technical knowledge in HVAC and related systems, including:
• Hydraulic designs for boiler rooms (boilers, primary manifolds, distributions, heat pumps, refrigeration units).
• Hydraulic and aeraulic distributions.
• Fluid circulation pumps.
• Heat exchange systems: plate and tubular heat exchangers, water storage.
• Air-conditioning systems (air side).

Requirements

• Extensive experience in Belgium HVAC Commercial segment with proven experience in sales, key account and project management.
• Strong leadership skills with experience managing sales teams and large key account relationships
• Customer-oriented approach with strong analytical capabilities to drive breakthrough performance through structured Growth Initiatives.
• Pragmatic mindset with strong organizational skills for services, exhibitions, and operational activities.
• Excellent communication, analytical, and problem-solving abilities.
• Ability to thrive in a fast-paced, matrixed corporate environment.

Languages

• French,Dutch, and English fluency required.

Benefits

• Work for a global leader shaping the future of HVAC innovation.
• Lead a united, motivated team with significant market impact.
• Play a strategic role in commercial expansion and technical development.
• Enjoy a dynamic, flexible, and collaborative working environment.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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