Role:Senior Strategy & Operations Consultant Location: Bangalore, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

We are seeking a high-impact Strategy & Operations professional with good experience to drive portfolio governance, financial rigor, AI value realization, and execution excellence across strategic programs. This role partners closely with Business, Finance, Data & AI teams to translate strategy into funded initiatives with measurable outcomes.

Focus on Program Management:

Key Role & Responsibilities:

Strategy & Operating Model

• Support annual planning, roadmaps, and operating cadence across strategic initiatives

• Translate leadership priorities into executable programs with clear milestones and KPIs

• Build executive-ready materials (dashboards, QBRs, operating reviews)

Business Case Creation & Value Realization

• Lead creation of business cases for Data & AI initiatives including scope, cost, benefits, and timelines

• Define ROI models using standard value levers (cost savings, productivity, revenue uplift, risk reduction)

• Partner with Business & Finance to validate assumptions and secure funding approvals

• Track realized vs planned value across initiatives and highlight gaps

• Maintain portfolio-level value dashboards for leadership consumption

Financial Management

• Own program-level budgeting, forecasting, accruals, and variance analysis

• Track business cases, ROI, and value realization across initiatives

• Partner with Finance on funding approvals, cross-charges, and cost optimization

• Maintain financial transparency at portfolio level (planned vs actuals)

Program & Portfolio Management

• Drive end-to-end program governance (intake → prioritization → execution → reporting)

• Establish RACI, dependency tracking, risk management, and escalation frameworks

• Run portfolio rituals (weekly ops reviews, monthly leadership updates)

• Ensure delivery discipline across multiple parallel initiatives

AI & Data Literacy Enablement

• Act as a bridge between Business, Finance, and Data/AI teams to ensure shared understanding of use cases

• Translate technical AI concepts into business-impact narratives for leadership

• Drive basic AI & Data literacy across stakeholders (use case framing, value levers, limitations, adoption readiness)

• Support change management and adoption planning for AI-enabled solutions

• Ensure responsible AI practices by embedding governance, transparency, and measurement from day one

Stakeholder Management

• Act as connective tissue between Business, Finance, Technology, and Delivery teams

• Influence without authority and resolve cross-functional friction

• Support leadership decision-making with structured insights

Required Experience & Skills

• 6 to 10 years' experience in Strategy, Operations, PMO, or Business Finance

• Strong hands-on experience in:

Program / Portfolio Management

Business case development & ROI modeling

Financial planning, budgeting & tracking

Executive reporting & analytics

• Experience supporting Data / Digital / AI initiatives preferred

• Ability to frame problems in business terms and convert them into funded initiatives

• Excellent structured thinking, storytelling, and stakeholder communication

• Advanced Excel / PowerPoint; exposure to Asana, Jira, Airtable or similar tools is a plus

• Comfortable operating in ambiguity and fast-paced transformation environments

Preferred Qualifications

• MBA or equivalent business education

• Consulting, transformation office, or enterprise PMO background

• Exposure to Data Platforms, Analytics, or AI programs

• Experience working with global delivery teams

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

• Enjoy your best years with our retirement savings plan
• Have peace of mind and body with our health insurance
• Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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