Senior Service Engineer

About the Role

Carrier is seeking a Senior Service Engineer to deliver technical support, troubleshooting, commissioning, and maintenance services for chiller and HVAC systems. This role serves as a key technical advisor to customers while supporting service growth, contract execution, and field team development.

Key Responsibilities

• Lead troubleshooting, root cause analysis, and resolution of chiller and HVAC system issues

• Support start-up, commissioning, maintenance, and emergency service activities

• Manage service contracts, preventive maintenance schedules, and customer satisfaction

• Provide technical guidance and coaching to technicians and field service teams

• Prepare technical reports, recommendations, and customer presentations

• Support repair, retrofit, and service contract business opportunities

• Ensure compliance with Carrier quality, safety, and EHS standards

Qualifications

• Bachelor's Degree in Mechanical, Electrical, Mechatronics, HVAC Engineering, or related field

• 2+ years of experience in Service Engineering, Field Service, Maintenance, or Commissioning roles

• Experience with chillers, HVAC systems, cooling equipment, or building services

• Strong troubleshooting and problem-solving skills

• Customer-focused with good communication and stakeholder management abilities

• Good command of Thai and English

• Valid driver's license and willingness to travel

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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