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Commercial HVAC Service Agreement Sales Representative - Washington D.C. Metro

Carrier

Commercial HVAC Service Agreement Sales Representative - Washington D.C. Metro

Carrier

CAV03: CCS-Ashburn, 21750 Red Rum Drive, Ashburn, VA, 20147 USA

·

On-site

·

Full-time

·

1w ago

Compensation

$98,750 - $138,250

Benefits & Perks

Healthcare

401(k)

Parental Leave

Learning Budget

Healthcare

401k

Parental Leave

Learning

Required Skills

Sales

Business development

Customer service

About Carrier:

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for the growth of the reoccurring revenue account base. This account base is also known as service agreement customers.

This role is a great fit for you to excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.

Job Responsibilities:

  • Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.

  • Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements. .

  • Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.

  • Develop proposals to address customer’s needs to close sales.

  • Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.

  • Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.

Required Qualifications:

  • High School Diploma / GED

  • 2+ years sales or business development experience in technical industry/service or Bachelor’s degree and 1+ years of HVAC systems experience

  • Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms

  • Must hold a valid driver’s license as daily area travel is required

Preferred Qualifications:

  • Bachelor’s degree

  • Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs

  • HVAC industry knowledge

  • Strong communication skills (written and oral)

  • Strong team building and relationship building ability and desire

Benefits:

Employees are eligible for benefits, including: - Health Care benefits: Medical, Dental, Vision; wellness incentives

  • Retirement benefits
  • Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
  • Tuition Assistance To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

This position may be entitled to short-term cash incentives, subject to plan requirements.

Pay Range:

The annual salary for this position is $98,750--$138,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 01/15/2026

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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About Carrier

Carrier

Carrier

Public

Carrier is a global provider of heating, ventilation, air conditioning, refrigeration, fire, security and building automation technologies. The company serves residential, commercial, industrial and transportation markets worldwide.

10,001+

Employees

Palm Beach Gardens

Headquarters

Reviews

3.9

9 reviews

Work Life Balance

4.2

Compensation

3.5

Culture

4.1

Career

4.0

Management

3.3

78%

Recommend to a Friend

Pros

Good benefits and compensation

Supportive work environment and great people

Excellent work-life balance and flexible schedules

Cons

Heavy workload during peak seasons

Management and communication issues

Job security concerns

Salary Ranges

334 data points

L2

L3

L4

L5

L6

Mid/L4

Senior/L5

L2 · Data Analyst L2

0 reports

$68,597

total / year

Base

$27,439

Stock

$34,299

Bonus

$6,860

$48,018

$89,176

Interview Experience

7 interviews

Difficulty

3.6

/ 5

Duration

14-28 weeks

Offer Rate

57%

Experience

Positive 29%

Neutral 14%

Negative 57%

Interview Process

1

Application Review

2

Phone Screen

3

Technical/Hiring Manager Interview

4

HR Interview

5

Background Check

6

Offer

Common Questions

Technical Knowledge

Past Experience

Behavioral/STAR

Industry-Specific

Problem Solving