• Principal Associate, Requirements Governance Team
• Enterprise Services Risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Principal Associate, you will apply your risk management and project management skills on our Requirements Governance team to support the implementation of risk management tools and frameworks for the organization and manage a sustainable and mature process to identify, assess, mitigate, and monitor risk.

As a Principal Associate in Capital One’s Enterprise Services Risk Office (ES Risk, first line of defense), you will be on the forefront of enabling our business partners to efficiently and effectively deliver strategic change initiatives while ensuring that risks are appropriately identified and mitigated. Specifically, in this position, you will collaborate closely with associates and senior leaders across all lines of defense, Lines of Business, and other risk management teams to ensure compliance of business processes and controls with new laws and regulations, and maintain ongoing compliance with existing regulations.

The ideal candidate is an analytical thinker that has the ability to manage competing priorities, collaborate with stakeholders at all levels to gain consensus, communicate effectively in a cross-functional organization, facilitate constructive problem-solving to achieve objectives and remove roadblocks, and identify opportunities for automating existing processes.

Responsibilities:

• Work with other Requirement Change Associates to track, coordinate, and report on a high volume of regulatory and non-regulatory requirement changes.

• Identify and drive automation of requirement risk and governance processes and reporting to create efficiencies.

• Perform independent reviews of requirement applicability and associated controls across ES lines of business (e.g., digital products and services, emerging payments, facilities, procurement, external affairs, Capital One Software, Capital One Ventures, technology, international talent expansion, risk, and brand, collectively called “Businesses”) to ensure compliance with new and existing regulations.

• Partner and actively participate with the 1st line controls testing team to review business and technology controls during the test of design phase to ensure the controls mitigate the risks of existing requirement applicability.

• Review and analyze impact to requirement risk when business and technology controls are modified or deleted.

• Suggest replacement controls when existing law and regulations do not have a sufficient control suite to mitigate the risks of the requirements.

• Drive implementation of changes in process and controls necessary to ensure compliance with changes in laws and regulations.

• Perform root cause analyses with conduct risk teams and 1st line business partners to determine if existing controls mitigate insider abuse.

• Support and lead cross-functional projects across a variety of strategic initiatives, as requested.

• Prepare monthly and quarterly reporting.

• Develop and enhance documents (such as policies, procedures, templates, and job aids) processes, and tools.

• Use strong verbal and written skills to communicate with key partners in ES Risk, Compliance, and the Business.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 3 years of experience in risk management, process management, project management, or a combination of these

• At least 3 years of experience in legal, requirement compliance, or audit

• At least 3 years of experience supporting, partnering, and interacting with internal business clients

Preferred Qualifications:

• Bachelor's Degree or Military Experience

• At least 5 years of experience in legal, audit, risk management, or technology risk management

• At least 3 years of experience in a client consulting role

• At least 3 years of experience in project, program, or portfolio management

• At least 2 year experience in data analysis

• At least 1 year of Financial Services industry experience

• Familiarity with conduct risk and internal fraud

• Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification)

• Strong communication skills, including an ability to effectively explain legal and compliance requirements to a non-legal audience

• Ability to influence business partners to prioritize risk management work

• Experience in controls development, controls management, and reporting activities

• Familiarity with financial sector requirement compliance practices and three lines of defense

• Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

• Experience with G Suite, Google Workspace for reports, analysis, and presentations

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis

Mc Lean, VA: $131,300 - $149,800 for Prin Assoc, Cyber Risk & Analysis

New York, NY: $143,200 - $163,500 for Prin Assoc, Cyber Risk & Analysis

Plano, TX: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis

Richmond, VA: $119,400 - $136,200 for Prin Assoc, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at Recruiting Accommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).