White Collar Factory (95009), United Kingdom, London, London

Personal Assistant

About the role

Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Personal Assistant to support approximately 4 leaders within our UK business

As a Personal Assistant, you will partner with multiple executives to handle administrative tasks, freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects, relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the centre of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive, inclusive, and engaged team.

What you’ll do

• Manage daily calendars for multiple leaders and executives, demonstrating ability to strategically prioritise across many requests and apply problem-solving skills to ensure time is leveraged in the highest value way

• Build and maintain strong business relationships with executives (including C-Suite leaders) and administrative staff across internal and external organisations to coordinate confidential and high-visibility stakeholder meetings

• Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for team meetings, client/partner meetings, and conferences

• Partner with Communications team to assist with planning for internal and external executive speaking engagements

• Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems

• Drive key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events), being a beacon for team inclusion and belonging

• Prepare professional business communication documents including emails, department newsletters and be able to edit shared documents.

• Participate in general administrative duties (printing, copying etc), desk allocation, mail distribution, ad-hoc projects, committees and/or group events

• Promote a fun and team-oriented work environment for both your client group and the broader administrative team

What we’re looking for

• Experience in a PA or Admin role

• A flexible and proactive approach

• Fantastic attention to detail

• Highly developed skills in Microsoft or G-Suite

• Excellent interpersonal and communication skills

• Fantastic time management

• Good judgement and prioritisation capabilities

Where and how you'll work

This is a permanent position based in our London office, which will also require travel from time to time to our Nottingham office.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and up Reach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• Out Front – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).