Job Title: Service Now Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Opportunity:

CACI is currently looking for a Service Now Developer with agile methodology experience to join our BEAGLE (Border Enforcement Applications for Government Leading-Edge Information Technology) Agile Solution Factory (ASF) Team supporting Customs and Border Protection (CBP) client located in Northern Virginia!

Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS).  As a member of the BEAGLE ASF Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP agents and officers are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity.

Responsibilities:

ASF programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial.

You should have worked with or have a strong interest in agile software development practices and delivering deployable software in short sprints.

What you’ll get to do:

• Create and maintain Service Now integrations with other CBP systems.
• Provide expertise on technical questions related to Service Now
• Develop the technical solutions, implements them, and perform the component tests
• Understand the business needs and the needs to standardize processes, and build this into the solution
• Incorporate large scale thinking and approach needed for success of the project
• Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for Service Now development
• Intermediate level understanding of Service Now required
• Intermediate level programming skills
• A fundamental understanding of scoped application development within Service Now.
• Ideal candidate must be self-motivated with a proven track record in the Service Now platform and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Strong communication, Strong presentation and writing skills
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
• Understands technical and functional design requirements related to Service Now.
• Create and manage client scripts, business rules, script includes, widgets, workflows, and flows.
• Integrate external data sources into Service Now
• Build custom dashboards based on custom application data models and external data sources
• Address problems of systems integration, compatibility and multiple platforms.
• Consult with project teams and end users to identify application requirements.
• Assist in the evaluation and recommendation of application software packages, application integration and testing tools.
• Instruct, assign, direct and check the work of others on the development team.
• Participate in development of software user manuals and technical reports.

Qualifications:

*Required: *

• Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria include but are not limited to:

• 3 year check for felony convictions

• 1 year check for illegal drug use

• 1 year check for misconduct such as theft or fraud

• Candidate must be available to work a hybrid schedule in Ashburn, VA

• College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems or a related discipline.  Equivalent professional experience will be considered in lieu of degree

• Minimum of 7 years of experience as a developer in Service Now

• Advanced experience with Service Now implementations

• Application Developer Certification in Service Now

• Experience with extending the Service Now schema to custom applications

• Experience with relational databases (e.g. MySQL, Oracle)

• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the Service Now system

• Experience with Service Now client and server-side Java

Script and the Service Now APIs:

• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of Service Now to Other Applications
• Customizing Service Now using UI Pages, UI Macro, CMS using CSS, HTML, Jelly, Service Portal, or other equivalent experience.
• Experience presenting and conducting demo reviews with client stakeholders.
• Proficiency with core development components:
• Script Includes
• Business Rules
• Glide Record Glide Aggregate
• UI Policies, Client Scripts
• ACLs and security rules
• Scoped app development
• Update Sets Git pipelines

Certifications:

• Certified Service Now Application Developer (CAD)

• Certified Service Now Administrator (CSA)

_________________________________________________________________________What You Can Expect: A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

_________________________________________________________________________Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$103,800 - $218,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.