Job Title: Computer Specialist Senior Tier II

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Opportunity:Join the United States Capitol Police (USCP) as a Senior Tier II Computer Specialist and play a crucial role in maintaining and optimizing our cutting-edge technology infrastructure. This position offers a unique chance to support the important work of the USCP while advancing your career in IT support and management.

Position is onsite

• 0600 - 1800 Hours
• Shift work! Travel is involved.

Responsibilities:

• Implement, maintain, and troubleshoot desktop, laptop, and tablet systems across the USCP's distributed computer environment

• Install and configure hardware, software, and peripherals for networked and stand-alone environments

• Provide expert technical support and guidance to USCP users on various computer systems and software

• Manage the lifecycle of computer equipment, including preparation for reuse, refresh as part of the Capital Equipment Refresh Program (CERP), and proper disposal

• Administer and test standardized hardware, software, and network configurations

• Coordinate equipment relocation during office moves

Qualifications: Required:

• Must be an US Citizen and pass OBIC Criminal Check

• Bachelor's Degree in Computer Science, Information Technology, or Engineering (or equivalent experience)

• 5+ years of experience in a similar IT support role

• Proficiency with Microsoft Windows 11, Microsoft Office 365, and Exchange/Outlook

• Strong troubleshooting and problem-solving skills for hardware and software issues

• Experience with trouble-ticketing systems

• Excellent communication skills, both verbal and written

• Ability to lift up to 50 lbs

Desired:

• Experience supporting local and wide area networks

• Familiarity with mobile platforms and tablet devices

• Knowledge of IT asset management practices

• Experience providing remote technical support

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$49,900 - $100,000

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.