Entity:

Customers & Products:

Job Family Group:

Engineering Group

Job Description:

Summary

This position is accountable for establishing, maintaining, and improving site-based labor standards across Retail, Quick Service Restaurants (QSR), Full Service Restaurants (FSR), and Truck Service operations through hands-on time studies, work sampling, and predetermined time standard methodologies (MOST).

The Senior Industrial Engineer will lead labor standards development and process improvement initiatives that enhance productivity, labor utilization, and operational consistency while supporting a strong customer experience. This role develops and maintains standard operating procedures and operational best practices and supports rollout and training initiatives to ensure effective adoption at the site level.

This is an operations-focused, field-based Industrial Engineering role centered on real-world execution and observational studies in active operating environments.

Operational Scope

This role directly supports field operations across the following business areas:

• Retail / Convenience Store Operations
• Quick Service Restaurants (QSR)
• Full Service Restaurants (FSR)
• Truck Service & Maintenance Operations
• Labor standards developed in this role are used to support forecasting, scheduling, staffing guidance, and labor planning at the site level.

Duties and Responsibilities

• Conduct hands-on MOST time studies, work sampling, and observational studies in active operating environments
• Develop, document, and maintain labor standards using predetermined motion time study techniques (MOST)
• Perform field observations and interviews to validate task execution and standard times
• Analyze and document workflows, task elements, and labor drivers across Retail, QSR, FSR, and Truck Service operations
• Translate time study results into actionable labor standards for scheduling and workforce planning systems
• Develop and maintain job- and task-level Standard Operating Procedures (SOPs) aligned with labor standards
• Collaborate with subject matter experts, Operations, and Training teams to ensure standards reflect actual site execution
• Lead and facilitate continuous improvement initiatives using Lean Six Sigma methodologies (DMAIC, Value Stream Mapping)
• Support configuration requirements for labor standards and workflows related to scheduling systems
• Maintain working knowledge of Industrial Engineering and labor standards software platforms
• Provide analytical insights that improve efficiency, quality, and customer satisfaction
• Support rollout, training, and change management initiatives related to new or updated labor standards
• Ensure bp’s safety, risk, and compliance expectations are met, prioritizing safety in all aspects of the role

Qualifications

• Bachelor’s Degree in Industrial Engineering required
• Process Engineering or equivalent engineering degree may be considered with demonstrated time study experience
• 4–5 years of relevant Industrial Engineering experience
• Demonstrated experience conducting MOST time studies in operational environments
• Ability to independently plan, execute, analyze, and document MOST-based time studies
• Experience developing and maintaining labor standards for site-based operations
• Experience with labor standards or workforce management software preferred
• Lean Six Sigma certification preferred
• Strong analytical skills with the ability to retrieve, transform, analyze, and visualize data
• Data transformation experience using tools such as Excel (advanced formulas), SQL, BI tools, Python, R, or Alteryx
• Strong statistical skills (Minitab or similar statistical software is a plus)
• Proficient in MS PowerPoint with the ability to create professional, executive-ready presentations
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Ability to collaborate effectively across cross-functional teams
• Retail or multi-site operational experience is a plus
• Ability to travel independently and conduct on-site observations, time studies, and analyses as needed (up to 50% travel)

How much do we pay (Base)? (67,000 - 120,000 (Minimum & Maximum)) Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.
This position is eligible for US Benefits Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select SPD Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select SPD.

We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee . You may learn more about our generous benefits at Select SPD.

As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select SPD.

Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 50% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Asking for Feedback, Asking for Feedback, Coaching, Collaboration, Communication, Conflict Management, Creating a high performing team, Defect Elimination, Delegation, Design case for safety, Design development and delivery, Design performance standards, Economic evaluation methodology, Emergency process isolation and shutdown systems, Empowering Others, Environment and Social Impact Assessment, Facility layout, Fluid characterisation, Giving Feedback, Goal Setting, Hazardous area classification, Hydraulics, Inclusive Leadership, Influencing, Layer of protection analysis {+ 17 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.