Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

Let Me Tell you About The Role

As a Staff Delivery Manager supporting Procurement within Digital Finance, Procurement & Workplace, you will lead end-to-end delivery across both service management operations and project delivery initiatives. You will be accountable for service stability, digital product performance, on-time delivery of enhancements and upgrades, and the continual improvement of procurement-related platforms and services. You will play a pivotal role in coordinating DevOps squads, aligning collaborators across Technology and business teams, managing vendor relationships, and ensuring BP’s digital services and projects deliver measurable value.

What You Will Deliver

Project & Delivery Leadership:

• Collaborate across internal Technology and business teams to define delivery plans, achievements-, scope, resourcing and budget for the service and projects delivery.

• Lead Projects and DevOps squads to deliver continuous improvements and new capabilities at pace.

• Drive cross-team delivery of complex initiatives involving global process owners, product owners, technology and business SMEs.

• Work with Product Owners to maintain an up-to-date delivery roadmap, ensuring strong alignment to business value.

• Support teams in applying agile frameworks such as Scrum and Kanban, ensuring high-quality delivery outcomes.

• Be responsible for product maintenance, platform upgrades, patches, and security-related updates across procurement solutions.

• Make informed prioritisation decisions (e.g., patching vs. new enhancements) in alignment with service needs and business priorities.

Service Management & Operations:

• Own the delivery, stability and performance of assigned Digital Core services across the procurement landscape.

• Lead incident, problem and organizational change processes, ensuring compliance with BP standards.

• Manage operational incidents effectively, ensuring rapid restoration of service and quality post-incident reviews.

• Drive continuous service improvement initiatives to enhance reliability, efficiency, and user experience.

• Ensure operational readiness for new features, releases, technology changes, disaster recovery, business continuity plan, etc.

• Provide transparent reporting on service KPIs, SLAs, risks, and improvements.

• Oversee vendor and partner delivery performance, ensuring consistency to service commitments and contractual responsibilities.

• Support management of service outcomes with suppliers providing developer augmentation or technical delivery support.

Portfolio, Financial & Vendor Management

• Manage financials and budgets associated with responsible delivery and operational squads.

• Plan and manage framework upgrades, general maintenance, and application simplification initiatives.

• Lead vendor management and contract ownership across SaaS products, SOW-based engagements, and operational support partners.

What you will need to be successful (experience & qualification)

Essential

• 10+ years’ experience in service management, IT delivery, or digital operations roles.

• Project delivery experience, preferably involving multi-team or multi-functional environments.

• Hands-on experience with ITIL processes (incident, problem, change).

• Strong stakeholder engagement and vendor management skills.

• Demonstrated ability to manage operational incidents and complex service environments.

• Working understanding of procurement processes and procurement technology solutions (e.g., Ariba, Fieldglass, S/4HANA Procurement).

Desirable

• ITIL v4 certification.

• Knowledge of cybersecurity, digital controls, and compliance frameworks.

• Experience in enterprise-scale digital transformations.

• Familiarity with DevOps practices and agile delivery tooling.

You Will Work With

• Digital Delivery Managers and Enterprise Technology Engineers

• Procurement product owners and global process owners

• Business stakeholders across finance, procurement and supply chain function

• Cybersecurity, enterprise architecture and compliance teams

• Vendor service managers, SaaS providers, and AMS partners

• Regional operations centres and global delivery hubs

About bp

bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Apply now!

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, API and platform design, Cloud Platforms, Collaboration, Communication, Configuration management and release, Continuous deployment and release, Creating a high performing team, Database Design, Digital Project Management, Documentation and knowledge sharing, Emerging technology monitoring, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, No Sql data modelling, Problem Solving, Relational Data Modelling, Risk Management, Scripting, Secure development, Service operations and resiliency, Software Design and Development {+ 7 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.