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Channel Support Specialist – PCO & FWS

BP

Channel Support Specialist – PCO & FWS

BP

Vietnam - Ho Chi Minh City

·

On-site

·

Full-time

·

1w ago

Entity:

Customers & Products:

Job Family Group:

Business Support Group:

Job Description:

Job Purpose

The purpose of this role is responsible for end-to-end process from crafting, implementing, monitoring and tracking performance the channel support programs, trade offers for the B2C PCO & FWS channel. This position ensures full alignment with overall business objectives to drive commercial performance with optimum cost and deliver balanced growth.

Key Accountabilities

Responsibility

  • Work with Channel Support Manager to propose, develop trade offers and channel support programs.
  • Brief the approved channel schemes/trade offers to sales team.
  • Prepare scheme/offer for presenting to Distributors and Customer.
  • Set up approved offer/scheme in related systems (JDE, D365, E-sign, Zoom,…)
  • Track implementation of territory, channel and RTM offer.
  • Monitor the performance
  • Provide the insight, feedback, evaluation on the schemes/offers after rolling out.
  • Rebate and KPI performance tracking.
  • Manage auto-provision for Trade Rebate scheme in JDE system.
  • Monthly FOC/DOI execution – scheme development and sign off.
  • Procurement support for B2C PCO & FWS trade promo items.
  • Do customer visits with DM to get the customer feedback and insight after rolling trade offer and scheme
  • Join Monthly/Quarterly Business Review with Sales and Distributors.

Key Stake Holder

  • Channel Support Manager
  • Areas Sales Manager
  • Distributor Manager
  • Finance Control
  • Finance Procurement (Buying)

Requirements

Experience

  • Minimum 5 years experience with more than 3 years experience of in sales, business development, channel support, trade marketing, and/or customer relationship management
  • Channel Investment experience is an advantage
  • Performance Management experience is an advantage

Skills & Competencies

  • Artificial Intelligence Skills & Competencies, data analysis, visualization: Competent in using Power BI, and related digital platform to interpret and present complex data effectively
  • Mastery
  • Performance management and planning for Sales
  • Mastery
  • Customer Profitability and Value Chain Understanding
  • Mastery
  • Customer Segmentation & Channel Management
  • Mastery
  • Understanding BP and Building Internal Relationships
  • Mastery

At bp, we provide the following environment and benefits to you:

  • A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
  • Possibility to join our social communities and networks
  • Learning opportunities and other development opportunities to craft your career path
  • Life and health insurance, medical care package
  • And many other benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer-Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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About BP

BP

BP

Public

BP is a British multinational oil and gas company engaged in the exploration, production, refining, and marketing of petroleum products. The company operates across all areas of the oil and gas industry including upstream exploration and production, downstream refining and marketing, and renewable energy investments.

10,001+

Employees

London

Headquarters

Reviews

3.3

17 reviews

Work Life Balance

2.0

Compensation

2.5

Culture

1.5

Career

2.0

Management

1.2

15%

Recommend to a Friend

Pros

Competitive compensation packages offered

Stable employment for some periods

Regular performance reviews and raises

Cons

Mass layoffs and cost-cutting measures

Toxic management and harassment

Poor severance packages

Salary Ranges

0 data points

L2

L3

L4

L5

L6

L2 · Data Analyst L2

0 reports

$62,301

total / year

Base

$24,920

Stock

$31,151

Bonus

$6,230

$43,611

$80,991

Interview Experience

6 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 0%

Neutral 83%

Negative 17%

Interview Process

1

Application Review

2

HireVue Screening

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience