Roles & Responsibilities :

· Troubleshoot and resolve system-related issues in Service Management Tool, prioritizing urgency and user impact. Escalate complex problems when necessary.

· Identify areas for process optimization, develop and implement solutions, and track their effectiveness over time.

· Provide support with testing activities and maintain test documentation to support high-quality deliverables.

· Drive and safeguard data consistency across HR IT systems

· Collaborate with Global Application Support Specialists, developers and with other support teams

· Provide continuous support and consulting to the HR data maintenance country teams

· Create support and training documents

· Advise and support stakeholders on requirements and solutions

· Act as a bridge between business and IT departments in an international context

· Handling and management of Change Requests, assuring that the process is running as defined

Educational qualification:

· Degree in Economics, Computer Sciences (IT), Business Management, Social Sciences or similar

Experience: · At least 2 years of professional experience in an international environment in the HR or IT area

Mandatory/requires Skills :

· General overview of SAP HR PY, PT, PA and OM/PM(Organization Management and Position Management)

· Logical, structured, proactive and effective way of working within international virtual teams

· Global mindset, team oriented, strong communication skills and interest in learning

· Reasonable knowledge in MS office tools

Preferred Skills :

English C1

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.