Roles & Responsibilities :

Job Description:

• You will lead the strategic direction, management and implementation of enterprise-wide application development, cloud services, Infrastructure services, customer experience solutions and digital/mobile technology solutions.

• Deliver projects/program on an ongoing basis, evaluating progress and quality, managing risks / issues, and taking corrective action as necessary to meet project/program deadlines.

• Deliver IT solutions according to ITIL, DevOps, SDLC, Agile, PMI, PCI, and Security best practices. This includes successful organizational design, strategic hiring, performance and compensation management, training & developing team capabilities and growing practice skillsets.

• Oversee the management of operations, deliverables to have better efficacy.

• Driving the cost efficiency of the competency clusters, maximizing the Business Units throughput & productivity and focus on the inclusive culture of the company.

• Deliver consistently high customer satisfaction, measured through formal and informal feedback.

• Manage and mitigate risks across Technical and Operational processes and customer servicing functions.

• Enhance the workplace through leadership, employee engagement and personnel development.

• Work with business partners to accurately forecast and support business growth strategies.

• Work with Service Delivery Heads / Project Managers closely to adopt customer friendly strategies to execute timeliness in project deliverables.

• Drive innovation and solution mindset resulting in products/ services in new technology areas

Educational qualification: MBA, B.E

Experience: 18+ years

Mandatory/requires Skills: Prior experience in any IT delivery role in Custom Applications Development, IoT, Verification & Validation and Cloud, Infrastructure topics. Experience in Microsoft/Opensource technologies, Cloud platform (e.g. Azure, AWS) is preferred.

Preferred Skills: AI / Gen AI experience will be good to have

• A minimum of 18+ years of Experience in a similar role in IT Services / Software Industry. MBA in General Management would be add-on advantage.

• The ideal candidate should have done his engineering from a premium institute.

• Project Management Qualifications (PMP, Agile and relevant Certifications, etc.)

• Prior delivery experience in establishing and maturing a practice from the beginning to sizeable & strong team, with combination of services (e.g., Cloud, Infra, Application development, Customer Experience)

• Experience in Microsoft programs and technology mandatory

• Ability to clearly craft, communicates, measure, and manage expectations of all relevant stakeholders.

• Demonstration of entrepreneurial thinking and growth-oriented leadership skills

• Global delivery experience with exposure to multi geography customers is necessary.

• Excellent team development and management skills

• Project Management experience required – Agile method preferred.

• Demonstrated record of success in a goal-oriented, highly accountable, agile environment

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.