Job Summary: We are seeking a proactive and detail-oriented Quality & Project Management Office Support Specialist to support Knowledge Management initiatives, Project Management Office activities, and 8D problem-solving processes. The role involves coordination across teams, documentation management, claims handling, and facilitating structured training sessions. Key Responsibilities: 1. Knowledge Management & Training - Facilitate training sessions related to quality processes, tools, and internal standards. - Develop, maintain, and update training materials and knowledge repositories. - Support continuous improvement initiatives through structured knowledge sharing. - Track training effectiveness and maintain training records. 2. PMO Support - Provide administrative and coordination support to the Project Management Office. - Track project milestones, deliverables, and timelines. - Prepare project status reports and dashboards. - Ensure documentation compliance and version control. 3. 8D Process & Documentation - Support teams in initiating and completing 8D reports. - Ensure proper documentation of problem statements, root cause analysis, corrective and preventive actions. - Monitor closure timelines and follow up on action items. - Maintain centralized repository for 8D documentation. 4. Claims Management - Support customer claim handling and tracking. - Coordinate with cross-functional teams for root cause analysis and corrective actions. - Maintain claim status records and ensure timely closure. - Prepare claim summary reports and trend analysis. 5. Project Coordination - Coordinate between internal teams and stakeholders. - Schedule meetings, track action items, and follow up on deliverables. - Ensure effective communication flow across project teams. ## Qualifications Any Graduation with 2-5 Years of relevant Experience ## Additional Information Required Skills & Competencies: - Strong understanding of 8D methodology and quality processes. - Experience in PMO support or project coordination. - Good documentation and reporting skills. - Strong communication and stakeholder coordination abilities. - Proficiency in MS Office (Excel, PowerPoint, Word). - Strong organizational and time management skills.