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Customer Service Representative

Bosch

Customer Service Representative

Bosch

El Paso

·

On-site

·

Full-time

·

4d ago

Required Skills

Spark

Excel

Customer Service

Organize daily orders to insure correct on-time shipping.

Communicate with various departments on varying topics related to shipping / warehousing.

Work closing with Planning Team to achieve 100% customer satisfaction and several customer incidents.

Verify availability of material required for shipment completion.

Proactively conduct analysis in warehouse systems to identify reasons behind potential shipment delays and execute corrective actions.

Communicate with warehouse personnel all shipping requirements.

Other workplace considerations:

Lifting products / materials up to 40 lbs (weight).

Standing, walking, vending and twisting as required to complete job tasks.

Must be willing to work 1st or 2nd shift and extended hours, including Saturdays as needed.

Basic qualifications:

High school diploma or GED from an accredited institution.

1+ years of warehousing experience.

1+ years of customer service experience.

1+ years of Microsoft office applications experience (word, outlook, excel, etc.)

Must be willing to work overtime, same day notice.

Preferred qualifications:

Shipping experience.

Proficient in English language (read and write).

Good computer skills and keyboard proficiency.

Excellent communication skills.

Ability to work as part of a Team.

Warehouse management systems such as SAP, AS400, Red Prairie, etc.

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Relocation not available

In addition to your base compensation, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses.

Learn more about our full benefits offerings by visiting: www.myboschbenefits.com. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

Equal Opportunity Employer, including disability / veterans.

Please note that employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

We Are Bosch.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other.Work #LikeABosch

  • Reinvent yourself: At Bosch, you will evolve.
  • Discover new directions: At Bosch, you will find your place.
  • Balance your life: At Bosch, your job matches your lifestyle.
  • Celebrate success: At Bosch, we celebrate you.
  • Be yourself: At Bosch, we value values.
  • Shape tomorrow: At Bosch, you change lives.

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About Bosch

Bosch

Bosch

Public

Robert Bosch GmbH is a multinational engineering and technology company that develops automotive components, industrial technology, consumer goods, and energy solutions. The company operates across multiple sectors including mobility solutions, industrial technology, consumer goods, and building technologies.

10,001+

Employees

Gerlingen

Headquarters

Reviews

3.7

10 reviews

Work Life Balance

3.2

Compensation

3.8

Culture

4.1

Career

4.3

Management

2.9

72%

Recommend to a Friend

Pros

Great people and team environment

Career development and learning opportunities

Good compensation and benefits

Cons

Poor work-life balance expectations

Management issues and favoritism

Lack of clear policies

Salary Ranges

711 data points

Senior/L5

Senior/L5 · Business Development Manager - Press

1 reports

$175,455

total / year

Base

$152,570

Stock

-

Bonus

-

$175,455

$175,455

Interview Experience

7 interviews

Difficulty

2.4

/ 5

Duration

14-28 weeks

Offer Rate

71%

Experience

Positive 14%

Neutral 86%

Negative 0%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Interview Round 1

4

Technical Interview Round 2

5

HR Round/Salary Negotiation

6

Offer Extended

Common Questions

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience

Project-based Assessment