• Analyze, design, and improve sales and service relevant processes to enhance efficiency and alignment with business goals.

• Support the content quality of company process maps by conducting process analysis, performing searches within global governance groups, and engaging in discussions with process owners.

• Identify opportunities for automation, digitization, and standardization within focused business processes.

• Collaborate with cross-functional workstreams to streamline end-to-end workflows.

• Ensure compliance with regulatory and internal standards.

• Promote BPM best practices and establish clear roles, responsibilities, and training.

• Lead initiatives to upskill teams in BPM methodologies and tools (e.g., BPMN).

• Implement process governance within focused business processes and maintain process flow consistency and scalability.

• Track and report relevant KPIs, providing actionable insights.

• Use process intelligence tools (e.g., Celonis) for performance monitoring and improvement.

• Act as a bridge between business units, IT, and senior leadership to ensure alignment on focused workstream initiatives.

• Lead workshops and meetings to map and improve current processes.

• Partner with IT to integrate BPM tools with ERP, CRM and other supportive IT systems.

• Bachelor’s Degree in Business Administration, Industrial Engineering, or related field.

• 5+ years in BPM or I2D process management.

• Expertise in process modeling tools (e.g., BPMN, Signavio).

• Familiarity with process intelligence platforms (e.g., Celonis).

• Knowledge of ERP systems (e.g., SAP, Oracle) in I2D or other supply chain , factory relevant areas.

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder management skills.

• Excellent command of written and spoken English.

• Travel is expected.

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.