Business Process Improvement & Best Practices (Conventional Trust)

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Business Process Improvement & Best Practices (Conventional Trust) to join our Operational Change team. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways: 

• Independently defines and gathers requirements for business process improvement using analytics provided by more junior team members. Uses own judgement, complex decision-making abilities and extensive industry experience when determining a plan of action. 
• Leads best practices initiatives involved with the implementation of multiple large, full-scale projects or a portion of a complex, function-level project. 
• May enlist and co-ordinate the support of more junior team members
• Uses extensive experience and industry knowledge to recommend more efficient solutions if necessary. As well as readying existing processes for automation.
• Supports testing of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution
• Coaches and provides guidance to more junior staff, may enlist their support on projects. 

To be successful in this role, we’re seeking the following: 

• Bachelor’s degree or the equivalent combination of education and experience is required.
• Technical experience preferred.
• Knowledge of the software development process (can be through scrum/ lean agile or standard SDLC).
• Knowledge or qualifications relating to UI/UX practices.
• Experience or knowledge of Corporate Trust business is desirable.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune, 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.