
BNY Mellon
Senior Vice President, Client Enablement
RoleCustomer Success
LevelExecutive
LocationJersey City, United States
WorkOn-site
TypeFull-time
Posted1 month ago
About the role
*We’re seeking a future team member for the role of Senior Vice President, Client Enablement to join our Client Services Group (Pershing). This role is located in *Lake Mary, FL.In this role, you’ll make an impact in the following ways:
- Drives and manages the success and client enablement of platforms and products across the enterprise, including enhancements, changes, transitions, and intermediate remediation plans.
- Partner with our major clients and internal stakeholders to scope requirements which leverage our standard product and service offerings
- Create delivery plans for client implementations of one or more products, services and platforms or complex remediation plans.
- Manage and drive the implementation and set-up of products and services by coordinating across internal and external stakeholders.
- Maintain the project plan across critical milestones, dependencies, and risks across the delivery lifecycle, including identification, escalation, and remediation of impediments across internal and external stakeholders.
- Write and deliver effective communication strategies across internal and external stakeholders, including senior leadership.
- Drive and manage implementation closure, including notification to internal and external stakeholders.
- May engage in activities related to sales support, including creation of RFPs.
- Travel for client meetings and business purposes required, approximately 10% of the time.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 8-10 years of total work experience preferred.
- Proven experience managing complex business or technology transitions, preferably in financial services or related industries.
- Familiarity with onboarding processes, data mapping, and system configuration/testing cycles.
- Ability to coordinate cross-functional teams including operations, technology, compliance, and trading.
- Excellent communication skills to manage client relationships and internal collaboration.
- Openness to travel, approximately 10%.
- Series 99 or ability to obtain within 6 months.
Benefits and perks
•Healthcare
•Flexible Hours
•Parental Leave
•Learning Budget
•401(k)
•Equity
About BNY Mellon
Jersey City
Headquarters