Senior Associate – Depositary Client Management Team

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of senior associate to join our Depositary Client Management Team. This role is located in Dublin.

In this role, you’ll make an impact in some of the following ways: 

• Work closely with assigned lead manager in overseeing a portfolio of existing client relationships focusing on adherence to regulations, query management and collaboration with internal depositary operational teams.
• Collate and prepare all relevant information for inclusion in monthly service packs and quarterly board reports in a timely fashion and to a high standard for review by lead managers prior to sharing with clients/boards etc.
• Represent the Depositary in a knowledgeable and professional manner at client meetings and ad hoc calls.
• Monitor service quality, product performance, and overall client experience with a view to proactively anticipating potential issues
• Follow up with Relationship Managers on all aged invoices to determine when these will be settled and work with billing teams as required. 
• Participate in issue resolution of moderately complex day-to-day issues and engage internal operational teams as necessary
• Build understanding of clients’ business, fund structures and delegates.
• Serve as the Depositary representative on projects to ensure successful outcome escalating if any non-standard features exist
• Engage in a culture of continuous service improvement, including digital adoption.
• Build relationships with business partners

To be successful in this role, we’re seeking the following: 

• Strong knowledge and understanding of the Investment Funds Industry ideally from Depositary perspective
• Third level qualification to at least degree level preferably in business/legal related discipline.
• Self-motivation with the ability to work independently and as part of a team.
• Strong communication and client relationship management skills.
• The ability to build strong, collaborative relationships, both internally and externally with our clients
• Apply a strong controls focus, and know when to escalate

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.