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Associate, Client Operations II

BNY Mellon

Associate, Client Operations II

BNY Mellon

Manchester, Greater Manchester, United Kingdom

·

On-site

·

Full-time

·

3w ago

Benefits & Perks

Healthcare

Paid Leave

Flexible Hours

Healthcare

Flexible Hours

Required Skills

Communication

Problem-solving

MS Office

CLIENT PROCESSING Associate II

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Client Processing Associate II to join our Conventional Trust Platform. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

  • Apply intermediate problem-solving skills, experience, and judgment to analyze information.

  • Use communication skills to deliver high-quality service to a specialized client base.

  • Leverage a good understanding of broader BNY services and offerings.

  • Use knowledge of client issues and needs to contribute to business development efforts.

  • Participate in internal activities and initiatives designed to improve the client experience.

  • Recommend process improvements.

  • May be required to provide guidance and reviewing work of team members.

  • Contribute to the achievement of team objectives.

To be successful in this role, we’re seeking the following:

  • Bachelor’s degree or equivalent combination of education and experience is preferred.

  • Ability to work under pressure and to tight deadlines.

  • Good Communication Skills, confident using phone and MS teams.

  • Confident using MS Office e.g., Outlook, Excel, PowerPoint.

  • Experience in using Digital Tools.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025

  • World’s Most Admired Companies, Fortune, 2025

  • “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer

  • Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veteran

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About BNY Mellon

BNY Mellon

BNY Mellon is a global investment company and one of the world's oldest banks, providing investment management and investment services to institutions, corporations and high-net-worth individuals. The company serves as a custodian for assets and provides treasury services, fund administration and other financial services.

10,001+

Employees

New York City

Headquarters

Reviews

4.0

31 reviews

Work Life Balance

3.4

Compensation

4.8

Culture

3.9

Career

4.1

Management

3.5

78%

Recommend to a Friend

Pros

Prestigious brand and networking opportunities

Excellent compensation and bonus structure

Exposure to complex financial systems

Cons

Work-life balance can be difficult

Legacy technology in some areas

High-pressure environment with strict deadlines

Salary Ranges

30 data points

L2

L3

L4

L5

L6

Senior/L5

L2 · Business Operations L2

0 reports

$39,585

total / year

Base

$15,834

Stock

$19,793

Bonus

$3,959

$27,710

$51,461

Interview Experience

8 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 75%

Negative 25%

Interview Process

1

Application Review

2

Online Assessment/Technical Screen

3

HR/Recruiter Screen

4

Technical Interview

5

Behavioral Interview

6

Final Round/Superday

Common Questions

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience

Culture Fit