About this role

Team Overview

Production Solutions, within the Data Solutions pillar of Aladdin Data, is responsible for the technical configuration, day-to-day user support, and overall client experience of Aladdin’s Data & Analytics enterprise platform. This platform serves as a utility-grade data factory and service toolkit designed to meet the diverse needs of the Aladdin community.

The team partners closely with Operations and Engineering to enable products and features for clients. Key areas of focus include expanding the enterprise data asset catalog, developing institutional data domain expertise, enhancing data quality intelligence, and extending data solutions capabilities to solve complex client data challenges. Through direct engagement with vendors and business partners, the team helps ensure the Data & AI organization continues to deliver exceptional client experiences and business value in a rapidly evolving market.

Role Description:

The Production Solutions Chapter is responsible for the technical configuration required to support clients on Aladdin’s Data & Analytics enterprise platform, as well as for facilitating updates to the operating environment for existing users. The team works closely with stakeholders to understand business requirements and design scalable, repeatable solutions that integrate with multiple data sources and support enterprise-wide self-service needs.

This growing team consists of skilled Business Analysts who apply standard BA methodologies, supported by a strong understanding of Black Rock’s organization, processes, and technology. The team is seeking an Associate to support the expanding Black Rock and Aladdin client pipeline, as well as the growing existing client base.

In this role, you will leverage your understanding of Aladdin’s Data & Analytics platform to design and deliver innovative client solutions. You will be responsible for the technical design, build, and implementation of the platform in close collaboration with partner teams such as Black Rock Solutions (BRS) and end users. You will also act as a feedback channel to Process Engineering, helping to continuously enhance analytic capabilities and deliver best-in-class solutions.

The ideal candidate thrives in fast-paced, ambiguous environments, thinks creatively, takes initiative, and is comfortable working under tight deadlines and scrutiny.

Key Responsibilities

• Provide ongoing support for the production processes that power the Aladdin Data Factory, including the installation of customizable analytics and reporting solutions
• Own day-to-day configuration for new and existing clients on the Data & Analytics platform, including milestone tracking, action item management, and stakeholder coordination
• Develop in-depth knowledge of Aladdin functionality to ensure clients fully leverage the platform’s capabilities

Qualifications

• 2+ years of experience in client service or client implementation roles
• Proven ability to multitask and manage cross-functional projects in a fast-paced environment
• Strong curiosity and drive to understand processes, with creative problem-solving skills and an eagerness to learn new technologies
• Demonstrated critical thinking skills and experience using technology to solve problems at scale
• Outstanding academic achievement, with a degree in business, computer science, economics, finance, mathematics, or a related quantitative field
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly and concisely
• Programming experience in Python or Perl is a plus, but not required
• Experience with SQL, Power BI, and Service Now (SNOW) is a plus

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on Black Rock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.