About this role

Associate, Technical Relationship Manager, Aladdin Client Engagement

Black Rock Solutions (BRS)builds and supports the technology and analytics that power Black Rock and many of the world’s leading institutional investors. At the center of this platform is Aladdin®, our enterprise investment management system used by portfolio managers, risk teams, operations, and executives supporting over 1,000 institutional investors globally.

The Aladdin Client Engagement team partners directly with clients to help them maximize the value of Aladdin. We operate as trusted advisors, bringing product expertise, market knowledge, and a deep understanding of each client’s investment and operational needs to drive adoption, solve problems, and unlock measurable business outcomes.

We are seeking an Associate to serve as a Technical Relationship Manager, bridging institutional client relationship management with practical knowledge of financial markets, investment processes, and the Aladdin ecosystem. This client‑facing role requires strong partnership skills, technical curiosity, and the ability to translate business problems into practical platform solutions.

Key responsibilities include:

• Own and deepen relationships with senior client stakeholders (e.g., CTO, CIO, COO, Heads of Desks), developing a strong understanding of their objectives and how Aladdin can help achieve them.
• Translate client business challenges into actionable solutions, leveraging Aladdin functionality and analytics to drive adoption and measurable value.
• Lead strategic and tactical initiatives with clients, coordinating cross-functional internal teams to deliver end-to-end solutions. This is a hands-on engagement role—not pure project management—and includes participating directly in solution design, testing, and rollout.
• Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment.
• Partner with Product, Engineering, and Financial Modeling teams to support client development needs and ensure solutions align with Aladdin’s architecture and roadmap.
• Guide clients across the full investment and portfolio lifecycle, helping them fully leverage Aladdin’s capabilities across trading, risk, operations, and reporting workflows.
• Stay current on regulatory, market, and operational trends to proactively advise clients and anticipate impacts to their investment process.
• Serve as a workflow subject matter expert, building depth in multiple Aladdin product areas and using this expertise to support broader client and internal conversations.
• Help Client Engagement leads with harvesting and onboarding additional client business by coordinating across product and sales teams
• Educate clients on Aladdin’s regulatory and reporting capabilities, helping them adopt and operationalize key workflows.
• Lead internal stakeholder discussions to align on client priorities and guide product development using clear insights on client needs.

Qualifications

• 2+ years of experience in financial services, consulting, technology, or a related field; or advanced graduate level degree.
• Bachelor’s degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative or business discipline.
• The role demands technical proficiency and a robust comprehension of our Aladdin technology applications.
• Strong interest in Fin Tech and the Financial Institutions (Banks and Insurance companies) and/or Asset Management.
• Familiarity with buy-side investment management or middle-office workflows is preferred
• Working understanding of equity, fixed income and derivative markets and their operational workflows. Knowledge of alternative investments and their lifecycle is a plus.
• Excellent communication skills, with the ability to simplify complex concepts and engage with both business and technical audiences.
• Demonstrated leadership, problem solving, and execution skills, with experience driving cross functional initiatives or delivering complex solutions

Preferred Skills and Experience

• Experience with SQL, UNIX, Python, VBA, C++, PERL, or BI tools (Tableau, PowerBI); exposure to Aladdin is a plus.
• CFA, FRM, CIMA, or CAIA certification

For Washington, DC and Atlanta, GA Only the salary range for this position is USD**$105,000.00** - USD**$132,000.00** . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. Black Rock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on Black Rock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

Black Rock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.

Assistance@blackrock.com. All requests are treated in line with our privacy policy.

Black Rock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.