Bird’s cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

Role Overview:

The Warehouse Supervisor is essential for overseeing and optimizing the performance of a service center, ensuring that operations run smoothly and efficiently. This role involves leadership and team integration to maintain a cohesive and productive work environment. It also plays a critical part in upholding safety standards and ensuring the highest quality of service, which directly impacts customer satisfaction and operational success.

Key Responsibilities:

• Onboard, train, and lead a team of Mechanics while assigning daily tasks as needed and ensuring workflow is efficient

• Maintain a team oriented environment and integrate new Mechanics to the team

• Evaluate and provide feedback to market manager on team performance

• Ensure operational compliance and safety of all vehicles by completing quality checks prior to their departure from the warehouse for deployment

• Follow established safety procedures to ensure Bird riders are on the safest vehicles

• Ensure accurate documentation of completed quality checks for vehicles and parts

• Manage vehicle operations such as inspection, rotation, check in/out, and more

• Support inventory management and organization of tools, parts, and vehicles

• Identify issues and perform small repairs on vehicles in field from brake adjustments to vehicle cleaning to ensure vehicles are in optimal working condition

• Maintain and abide by safety and hygiene standards within the warehouse

• Perform in warehouse repairs from basic maintenance to complex electronic part replacement

• Maximize the number of operational vehicles by efficiently completing tasks assigned

• Safely operate a pallet jack or push cart on a frequent basis

• Additional job related tasks as assigned

Must Haves:

• Ability to work evenings and weekends if needed

• 3-5 years previous experience of managing and maintaining a warehouse environment with direct people management

• Knowledge and process experience for working towards KPIs

• Process improvement experience- (lean, continuous improvement preferable)

• Strong mechanics experience preferred

• Ability to learn quickly

• Excellent time management, communication, and organization skills

• Ability to be both self-directed and work well in a team environment

• Comfortable learning and adapting to new concepts and using new tools

• Strong problem-solving skills, with the ability to perform quick and efficient repairs

• Self-motivated with and the ability to work independently with minimal supervision

• Strong organizational skills with the ability to manage daily tasks

• A safety-oriented mindset, capable of conducting rigorous quality checks

• Excellent communication skills with the ability to interact with team members at all level

Target Hiring Salary: 50,000 - 60,000 CAD