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Intern, Patient Services, Data Analytics

Biogen

Intern, Patient Services, Data Analytics

Biogen

Research Triangle Park, NC

·

On-site

·

Internship

·

1w ago

Compensation

$60,320 - $60,320

Benefits & Perks

Commuter Benefits

Commuter

Required Skills

Data analysis

Communication

Presentation skills

Organizational skills

Problem-solving

  • This application is for a 12-week internship role from June
  • August 2026. Resume review begins in February 2026.

The Patient Services Analyst intern supports strategic and operational initiatives by delivering rigorous analysis, clear insights, and high-quality executive communications. This role works with complex data to inform decision-making, translates findings into actionable recommendations, and supports high-visibility priorities across the organization. Operating in a fast-paced environment, the role partners closely with cross-functional stakeholders and senior leaders, bringing strong organizational skills, professionalism, and discretion to advance patient services’ performance and experience.

What You’ll Do:

  • Analyze complex, multi-source data sets related to patient services operations, performance, and experience to identify trends, risks, and improvement opportunities.
  • Translate analytical findings into clear, actionable insights and recommendations to support strategic decision-making and operational excellence.
  • Develop high-quality, executive-ready materials including presentations, and briefing documents that distill complex information for senior leadership audiences.
  • Support high-visibility initiatives and strategic priorities across the Patient Services organization, ensuring alignment with business objectives and timelines.
  • Partner cross-functionally within PS operations and leadership teams to gather inputs, validate analyses, and drive informed outcomes.
  • Serve as a trusted advisor by exercising sound judgment, professionalism, and discretion when handling sensitive data and leadership-facing communications.

Who You Are:

Required Qualifications:

  • Strong analytical capabilities with the ability to work with complex data sets, identify key insights, and translate analysis into clear, actionable recommendations.
  • Exceptional communication and presentation skills, including experience creating concise, executive ready materials that distill complex concepts for senior leadership audiences.
  • Highly organized, detail-oriented self-starter comfortable operating in fast-paced environments and supporting high visibility initiatives with professionalism and discretion.
  • Proven success in managing cross-functional, enterprise-level programs involving both business and technology teams
  • Proven ability to manage multiple priorities and drive change in dynamic, regulated environments.

Preferred Qualifications:

  • Understanding of HIPAA, and other regulatory frameworks.
  • Experience with process improvement, change management, and executive -level stakeholder engagement.

To participate in the Biogen Internship or Co-op Program, students must meet the following eligibility criteria:

  • Legal authorization to work in the U.S.
  • At least 18 years of age prior to the scheduled start date.
  • Currently enrolled in an accredited community college, college, university or skills program/apprenticeship.

Education Requirements

Bachelor’s Degree required; pursuing master’s degree in an analytics-oriented field preferred

Job Level: Internship

Additional Information:

The base compensation range for this role is: $29.00-$29.00
The actual hourly wage offered will consider the candidate’s current academic level and degree candidacy, inclusive of Associate, Bachelor’s, Master’s, JD, MD, PhD and MBA programs. It will comply with state or local minimum wage requirements specific to the job location.

In addition to compensation, Biogen offers a range of benefits designed to support our educational employees, including, but not limited to:

  • Company paid holidays
  • Commuter benefits
  • Employee Resource Groups participation
  • 80 hours of sick time per calendar year

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

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About Biogen

Biogen

Biogen

Public

Specializing in the treatment of neurological diseases.

5,001-10,000

Employees

Cambridge

Headquarters

Reviews

4.1

47 reviews

Work Life Balance

3.6

Compensation

4.7

Culture

4.1

Career

4.4

Management

3.8

84%

Recommend to a Friend

Pros

Opportunities for continuous learning and growth

Strong engineering culture with focus on code quality

Cutting-edge technology stack and interesting technical challenges

Cons

Organizational changes and restructuring can be disruptive

Fast-paced environment with tight deadlines

Work-life balance can be challenging during product launches

Salary Ranges

541 data points

Mid/L4

Senior/L5

Mid/L4 · SR Analyst, R&D Business Ops

1 reports

$131,388

total / year

Base

$114,250

Stock

-

Bonus

-

$131,388

$131,388

Interview Experience

47 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Offer Rate

36%

Experience

Positive 65%

Neutral 25%

Negative 10%

Interview Process

1

Phone Screen

2

Technical Interview

3

System Design

4

Behavioral

5

Team Fit

Common Questions

Tell me about a challenging project

System design question

Coding problem

Why this company