Jobs
Required Skills
Russian
English
Customer Service
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is via ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in Russian & English, applicants need to speak both languages.
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About Binance

Binance
Series BBinance is a global cryptocurrency exchange platform that enables users to trade digital assets and cryptocurrencies. The company also provides blockchain infrastructure services and financial products in the cryptocurrency ecosystem.
1,001-5,000
Employees
Dubai
Headquarters
$300B
Valuation
Reviews
3.3
10 reviews
Work Life Balance
2.3
Compensation
2.8
Culture
2.6
Career
3.2
Management
2.1
35%
Recommend to a Friend
Pros
Good benefits and bonuses
Learning opportunities and growth potential
Flexible work arrangements and remote work
Cons
Poor management and leadership issues
Low compensation relative to workload
Poor work-life balance and excessive hours
Salary Ranges
3 data points
Junior/L3
L2
L3
L4
L5
L6
Junior/L3 · Business Analyst
0 reports
$120,600
total / year
Base
-
Stock
-
Bonus
-
$102,510
$138,690
Interview Experience
5 interviews
Difficulty
3.8
/ 5
Duration
14-28 weeks
Offer Rate
20%
Experience
Positive 0%
Neutral 20%
Negative 80%
Interview Process
1
Application/Assessment
2
Technical Challenge/HackerRank
3
Interview(s)
4
System Design/Take-home Assignment
Common Questions
Technical coding challenges
System design problems
Take-home assignments
Phone/behavioral interviews
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