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KYC/KYB Analyst - Japanese Speaker

Binance

KYC/KYB Analyst - Japanese Speaker

Binance

Japan, Tokyo

·

On-site

·

Full-time

·

1w ago

Required Skills

Japanese

Customer Service

KYC/KYB

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority.

We aim to create a platform where users receive top-quality assistance with fast response times and accurate information.

Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.

We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback.

Join us and help ensure exceptional service standards and high customer satisfaction.

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About Binance

Binance

Binance

Series B

Binance is a global cryptocurrency exchange platform that enables users to trade digital assets and cryptocurrencies. The company also provides blockchain infrastructure services and financial products in the cryptocurrency ecosystem.

1,001-5,000

Employees

Dubai

Headquarters

$300B

Valuation

Reviews

3.3

10 reviews

Work Life Balance

2.3

Compensation

2.8

Culture

2.6

Career

3.2

Management

2.1

35%

Recommend to a Friend

Pros

Good benefits and bonuses

Learning opportunities and growth potential

Flexible work arrangements and remote work

Cons

Poor management and leadership issues

Low compensation relative to workload

Poor work-life balance and excessive hours

Salary Ranges

3 data points

Junior/L3

L2

L3

L4

L5

L6

Junior/L3 · Business Analyst

0 reports

$120,600

total / year

Base

-

Stock

-

Bonus

-

$102,510

$138,690

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 20%

Negative 80%

Interview Process

1

Application/Assessment

2

Technical Challenge/HackerRank

3

Interview(s)

4

System Design/Take-home Assignment

Common Questions

Technical coding challenges

System design problems

Take-home assignments

Phone/behavioral interviews