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Mortgage Sales Team Lead (Outbound)

Better.com

Mortgage Sales Team Lead (Outbound)

Better.com

Irving, Texas

·

On-site

·

Full-time

·

1w ago

Required Skills

Sales leadership

Team management

Sales coaching

Performance management

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

  • We’ve funded over $110 billion in loans (more than any other fintech in the US!)
  • Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
  • Better’s propriety AI platform makes us an award-winning lender:
  • Fintech Breakthrough Award 2025: Best Lending Innovation
  • Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
  • Yahoo! Finance (2025): Best Online Mortgage Lender
  • Money Magazine (2025): Best for fast closing
  • Forbes (2023): Best Online Mortgage Lender

We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

A Better Opportunity:

We are seeking a hands-on people leader to lead one of our outbound Mortgage Sales Contact Center teams of Home Lending Associates. This role is ideal for a high-performing sales professional or early people leader who is excited to take the next step in their leadership journey and excel in a fast-paced, performance-driven call-center environment.

The right candidate is energized by coaching frontline outbound sales professionals, driving day-to-day execution, and delivering a strong customer experience. This supervisor will play a critical role in executing proven sales processes, developing talent, and ensuring consistent performance against key activity and conversion metrics.

Our Home Lending Associate team focuses on outbound outreach to prospective borrowers to help complete mortgage applications, communicate the value of a Better mortgage, and warm-transfer qualified customers to licensed Loan Officers.

This is a full-time, in-person role based in our highly collaborative Dallas office and requires daily onsite presence.

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About Better.com

Better.com

Better.com

Series D

Better.com is a digital mortgage lender that provides home loans and refinancing services through an online platform. The company aims to streamline the mortgage process using technology to reduce costs and processing times.

1,001-5,000

Employees

New York City

Headquarters

$7.7B

Valuation

Reviews

3.7

13 reviews

Work Life Balance

3.9

Compensation

3.7

Culture

4.0

Career

3.5

Management

3.3

78%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Some organizational bureaucracy

Room for improvement in processes

Internal communication could improve

Salary Ranges

4 data points

Mid/L4

Mid/L4 · Studio Manager

2 reports

$81,524

total / year

Base

$70,890

Stock

-

Bonus

-

$77,947

$85,100

Interview Experience

3 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

Recruiter Screen

3

Phone Screen

4

Coding Interview

5

Technical Interview

6

Final Round

7

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience