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General Manager - Small Format Retail Store - Jonesboro AR

Best Buy

General Manager - Small Format Retail Store - Jonesboro AR

Best Buy

Jonesboro, Arkansas, United States

·

On-site

·

Full-time

·

5d ago

As the General Manager at one of our small format retail stores, you’ll be responsible for store operations including revenue, profitability, customer experience and employee engagement. You’ll align your team on how to provide customers with complete solutions while working in a store with a smaller sales floor and lower customer traffic. You’ll also contribute to Best Buy’s efforts in the local market to gain customer share.

What you’ll do- Drive ento-to-end execution of employee experience, customer experience and financial outcomes

  • Inspire your team to provide excellent service and complete solutions to customers
  • Provide leadership, coaching and development to ensure execution of strategy, performance, diversity, inclusion and belonging
  • Recruit, hire and retain employees
  • Build a store culture in which employees feel connected to company and store goals
  • Respond to customer and employee feedback to create positive shopping experiences and career growth
    Basic qualifications- 3 years of experience as a supervisor or manager in business, military or related fields
  • 2 years of sales or customer service experience
  • 2 years of experience managing and reviewing operational expenses and revenue
    Preferred qualifications- Associate degree or higher in business or related fields
  • Retail Experience
  • Consumer electronics experience

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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About Best Buy

Best Buy

Best Buy

Public

Best Buy is a multinational consumer electronics retailer operating physical stores and e-commerce platforms. The company sells consumer electronics, appliances, and technology services to customers across multiple countries.

10,001+

Employees

Richfield

Headquarters

Reviews

3.9

5 reviews

Work Life Balance

2.5

Compensation

3.5

Culture

3.8

Career

2.2

Management

2.3

Pros

Good benefits and pay

Great coworkers and supportive team

Technical experience and working with tech products

Cons

Poor management and leadership

Pressure to upsell without proper incentives

Heavy workload during busy periods

Salary Ranges

12,313 data points

Junior/L3

Mid/L4

Junior/L3 · Product Flow Specialist

1,087 reports

$38,981

total / year

Base

$38,981

Stock

-

Bonus

-

$31,075

$48,899

Interview Experience

4 interviews

Difficulty

2.3

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 25%

Neutral 0%

Negative 75%

Interview Process

1

Application Review

2

Personality Quiz/Assessment

3

Video/Phone Interview

4

Hiring Manager Interview

5

Final Interview with General Manager

6

Background Check and Drug Test

Common Questions

Behavioral/STAR

Customer Service Scenarios

Past Experience

Culture Fit

Availability and Schedule