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Category Management Specialist

Best Buy

Category Management Specialist

Best Buy

Richfield, Minnesota, United States

·

On-site

·

Full-time

·

6d ago

As a Category Management Specialist, you will support Category Teams in delivering both the in-store and online strategy. You’ll be the point person in product item set up and merchandising our online SKU assortment while optimizing product detail pages to make our customers shopping decisions easier and relevant. You’ll manage item attribute data and drive process efficiency. You’ll collaborate, optimize, troubleshoot, and deliver a best-in-class online customer experience by acting as a center of excellence for cross-functional partners.
This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

  • What you’ll do

  • Drive Category Conversion, Revenue, and Profit through product accuracy, SKU slotting (online merchandising), maintenance, and process optimization.

  • Manage item set-up, and item maintenance processes throughout the item lifecycle with input from cross-functional partners.

  • Support key product launches, asset management, product availability, and Product Detail Page optimization to drive business results.

  • Ensure product data and assets are entered accurately and is in alignment with Best Buy’s standards to deliver an optimal customer experience through online quality assurance validation.

  • Primary point of contact for cross-functional partners including Category Business Team, Enterprise Product Management, Marketing, Digital Experience, vendors, and Digital Channel Management teams to drive customer focused initiatives.

  • Ability to articulate and share insights, learnings, and recommendations as the category expert.

  • Basic qualifications

  • Strong verbal and written communication skills

  • Proven ability to influence without authority

  • Attention to detail and highly organized

  • Ability to problem solve and optimize experiences

  • Preferred qualifications

  • Proficient in Microsoft Office Suite and Access

  • Associate degree or higher

  • 6 months of industry experience in E-Commerce, retail, customer service, inventory, merchandising, data management, or web analytics

What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

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About Best Buy

Best Buy

Best Buy

Public

Best Buy is a multinational consumer electronics retailer operating physical stores and e-commerce platforms. The company sells consumer electronics, appliances, and technology services to customers across multiple countries.

10,001+

Employees

Richfield

Headquarters

Reviews

3.9

5 reviews

Work Life Balance

2.5

Compensation

3.5

Culture

3.8

Career

2.2

Management

2.3

Pros

Good benefits and pay

Great coworkers and supportive team

Technical experience and working with tech products

Cons

Poor management and leadership

Pressure to upsell without proper incentives

Heavy workload during busy periods

Salary Ranges

12,313 data points

Junior/L3

Mid/L4

Junior/L3 · Product Flow Specialist

1,087 reports

$38,981

total / year

Base

$38,981

Stock

-

Bonus

-

$31,075

$48,899

Interview Experience

4 interviews

Difficulty

2.3

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 25%

Neutral 0%

Negative 75%

Interview Process

1

Application Review

2

Personality Quiz/Assessment

3

Video/Phone Interview

4

Hiring Manager Interview

5

Final Interview with General Manager

6

Background Check and Drug Test

Common Questions

Behavioral/STAR

Customer Service Scenarios

Past Experience

Culture Fit

Availability and Schedule