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Multi-store Retail Director - Des Moines IA

Best Buy

Multi-store Retail Director - Des Moines IA

Best Buy

West Des Moines, Iowa, United States

·

On-site

·

Full-time

·

6d ago

As a Multi-store Retail Director, you’ll oversee two to six Best Buy stores, working with general managers and store employees to create excellent customer experiences and deliver strong financial results. Internally, these groups of stores are known as micro-markets. In this role, you’ll serve an area that drives a medium volume of customer traffic. You’ll identify problems unique to each location and provide appropriate solutions. To thrive in this role, you must adapt to challenges while remaining calm in a constantly changing environment.

What you’ll do- Lead and manage a retail workforce across multiple locations, motivating the team to achieve their career goals while creating excellent customer experiences

  • Provide strong leadership to ensure successful execution of strategy and profitable performance
  • Divide your time across your micro-market to support all business areas, including store, online and in-home
  • Recruit, hire and retain a workforce where each employee feels valued, safe and included
  • Develop strategies and communicate your vision to direct reports in an actionable and digestible way
    Basic qualifications- 5 years of experience as a supervisor or manager in business, military or related fields
  • 3 years of experience managing and reviewing operational expenses and revenue
    Preferred qualifications- Prior experience in retail leadership, consumer electronics or related fields
  • Prior experience in multi-unit business operations

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer

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About Best Buy

Best Buy

Best Buy

Public

Best Buy is a multinational consumer electronics retailer operating physical stores and e-commerce platforms. The company sells consumer electronics, appliances, and technology services to customers across multiple countries.

10,001+

Employees

Richfield

Headquarters

Reviews

3.9

5 reviews

Work Life Balance

2.5

Compensation

3.5

Culture

3.8

Career

2.2

Management

2.3

Pros

Good benefits and pay

Great coworkers and supportive team

Technical experience and working with tech products

Cons

Poor management and leadership

Pressure to upsell without proper incentives

Heavy workload during busy periods

Salary Ranges

12,313 data points

Junior/L3

Mid/L4

Junior/L3 · Product Flow Specialist

1,087 reports

$38,981

total / year

Base

$38,981

Stock

-

Bonus

-

$31,075

$48,899

Interview Experience

4 interviews

Difficulty

2.3

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 25%

Neutral 0%

Negative 75%

Interview Process

1

Application Review

2

Personality Quiz/Assessment

3

Video/Phone Interview

4

Hiring Manager Interview

5

Final Interview with General Manager

6

Background Check and Drug Test

Common Questions

Behavioral/STAR

Customer Service Scenarios

Past Experience

Culture Fit

Availability and Schedule