Jobs
As a Retail Sales Specialist for our Microsoft products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications and self-development. In this role, you’ll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions.
What you’ll do- Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
- Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
- Use available tools to stay current on promotional initiatives and help drive profitable growth
- Generate future opportunities by discovering customers’ current and long-term tech needs
- Embrace our learning culture to continuously improve existing skills while acquiring new ones
- Maintain specified department merchandising and organization
Basic qualifications- Must be at least 18 years old - 1 year of experience in sales, customer service or related field
- Ability to work successfully as part of a team
- Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications- Prior experience serving as a specialist in premium, luxury or complex technology solutions - 1 year of experience working with consumer electronics products and services
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
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About Best Buy

Best Buy
PublicBest Buy is a multinational consumer electronics retailer operating physical stores and e-commerce platforms. The company sells consumer electronics, appliances, and technology services to customers across multiple countries.
10,001+
Employees
Richfield
Headquarters
Reviews
3.9
5 reviews
Work Life Balance
2.5
Compensation
3.5
Culture
3.8
Career
2.2
Management
2.3
Pros
Good benefits and pay
Great coworkers and supportive team
Technical experience and working with tech products
Cons
Poor management and leadership
Pressure to upsell without proper incentives
Heavy workload during busy periods
Salary Ranges
12,313 data points
L2
L3
L4
L5
L6
L2 · Financial Analyst L2
0 reports
$58,793
total / year
Base
$23,517
Stock
$29,397
Bonus
$5,879
$41,155
$76,431
Interview Experience
4 interviews
Difficulty
2.3
/ 5
Duration
21-35 weeks
Offer Rate
50%
Experience
Positive 25%
Neutral 0%
Negative 75%
Interview Process
1
Application Review
2
Personality Quiz/Assessment
3
Video/Phone Interview
4
Hiring Manager Interview
5
Final Interview with General Manager
6
Background Check and Drug Test
Common Questions
Behavioral/STAR
Customer Service Scenarios
Past Experience
Culture Fit
Availability and Schedule
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