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Retail Experience Supervisor – Yardbird

Best Buy

Retail Experience Supervisor – Yardbird

Best Buy

Eden Prairie, Minnesota, United States

·

On-site

·

Full-time

·

5d ago

As the Retail Experience Supervisor, you’ll lead a small team selling Yardbird outdoor furniture within a Best Buy store. You’ll help customers discover products they love while driving business results. You’ll lead by example, improve processes and drive performance in a hands-on retail environment.

What you’ll do- Lead daily Yardbird operations to create a great experience for customers and employees.

  • Drive sales growth and operational excellence by optimizing shift schedules, leveraging promotional tools and by planning floor coverage, supporting promotions, and modeling strong selling behaviors.
  • Analyze revenue and other performance data to identify opportunities and take action to improve results.
  • Coach and develop your team through regular feedback, product knowledge support and performance conversations.
  • Solve customer concerns and operational issues with a proactive, solution-focused mindset.
  • Build strong partnerships with store leaders, designers and local trade partners to grow community engagement and sales.
    Basic qualifications- 1 year of people leadership experience in a retail environment.
  • 2 years of retail, sales or customer service experience.
  • Ability to lift and move up to 50 pounds with or without reasonable accommodation.
    Preferred qualifications- Experience with luxury or premium retail brands.
  • Strong time management and organizational skills.
  • Ability to stay motivated and productive during low traffic periods.
  • Comfortable working in fast paced or high pressure situations.
  • Comfortable using mobile technology to engage customers.

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include: - Competitive pay

  • A great employee discount
  • Support for your physical and mental health

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

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About Best Buy

Best Buy

Best Buy

Public

Best Buy is a multinational consumer electronics retailer operating physical stores and e-commerce platforms. The company sells consumer electronics, appliances, and technology services to customers across multiple countries.

10,001+

Employees

Richfield

Headquarters

Reviews

3.9

5 reviews

Work Life Balance

2.5

Compensation

3.5

Culture

3.8

Career

2.2

Management

2.3

Pros

Good benefits and pay

Great coworkers and supportive team

Technical experience and working with tech products

Cons

Poor management and leadership

Pressure to upsell without proper incentives

Heavy workload during busy periods

Salary Ranges

12,313 data points

Junior/L3

Mid/L4

Junior/L3 · Product Flow Specialist

1,087 reports

$38,981

total / year

Base

$38,981

Stock

-

Bonus

-

$31,075

$48,899

Interview Experience

4 interviews

Difficulty

2.3

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 25%

Neutral 0%

Negative 75%

Interview Process

1

Application Review

2

Personality Quiz/Assessment

3

Video/Phone Interview

4

Hiring Manager Interview

5

Final Interview with General Manager

6

Background Check and Drug Test

Common Questions

Behavioral/STAR

Customer Service Scenarios

Past Experience

Culture Fit

Availability and Schedule