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Outlet Customer Experience Specialist, Advisor

Best Buy

Outlet Customer Experience Specialist, Advisor

Best Buy

Arlington, Texas, United States

·

On-site

·

Full-time

·

5d ago

What does a Sales Consultant – Appliance Outlet do?

The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.

As the Sales Consultant – Appliance Outlet you will:

  • Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.

  • Ensure inventory and merchandising standards are maintained in outlet store area.

  • Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).

  • Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

What are the Professional Requirements of a Sales Consultant – Appliance Outlet?

Basic Qualifications:

  • Ability to work successfully as part of a team

  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications:

  • 3 months experience working in customer service, sales or related fields

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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About Best Buy

Best Buy

Best Buy

Public

Best Buy is a multinational consumer electronics retailer operating physical stores and e-commerce platforms. The company sells consumer electronics, appliances, and technology services to customers across multiple countries.

10,001+

Employees

Richfield

Headquarters

Reviews

3.9

5 reviews

Work Life Balance

2.5

Compensation

3.5

Culture

3.8

Career

2.2

Management

2.3

Pros

Good benefits and pay

Great coworkers and supportive team

Technical experience and working with tech products

Cons

Poor management and leadership

Pressure to upsell without proper incentives

Heavy workload during busy periods

Salary Ranges

12,313 data points

Junior/L3

Mid/L4

Junior/L3 · Product Flow Specialist

1,087 reports

$38,981

total / year

Base

$38,981

Stock

-

Bonus

-

$31,075

$48,899

Interview Experience

4 interviews

Difficulty

2.3

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 25%

Neutral 0%

Negative 75%

Interview Process

1

Application Review

2

Personality Quiz/Assessment

3

Video/Phone Interview

4

Hiring Manager Interview

5

Final Interview with General Manager

6

Background Check and Drug Test

Common Questions

Behavioral/STAR

Customer Service Scenarios

Past Experience

Culture Fit

Availability and Schedule