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JobsBest Buy

Appliance Delivery Helper

Best Buy

Appliance Delivery Helper

Best Buy

Christiansburg, Virginia, United States

·

On-site

·

Full-time

·

2w ago

Required Skills

Customer Service

As an Appliance Delivery Helper, you’ll assist with the delivery, installation, repair and haul-away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet, you’ll help with a variety of order fulfillment duties, including the delivery, installation, integration, networking and repair of consumer electronics devices.

During installations, you’ll determine the best way to install major appliances, including measuring and protecting areas in route, deciding whether any doors need to be detached and moving fixtures.

What you’ll do- Attend to appointments individually or leading a two-person crew up to 30% of the time, including completing basic complexity Installation and repair of home theater equipment and appliances

  • Determine best way to bring major appliances into homes and final locations, including measuring and protecting areas in route, deciding if any doors in home need to be detached or fixtures moved
  • Remove and re-install doors and panels as necessary
  • Provide a seamless client experience by providing advice on product placement, services and other content
  • Manage inventory and vehicle maintenance in partnership with other team members
  • Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
    Basic qualifications- 6 months of customer service, sales, installation, or large product delivery experience
  • Current, valid driver’s license
  • Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
  • Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly or lift with or without reasonable accommodation
  • Be at least 21 years old
  • Acquire and maintain any state or local licensing, as required, within 90 days of being hired
    Preferred qualifications- Leadership, decision making, written and verbal communication and client relations skills

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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About Best Buy

Best Buy

Best Buy

Public

Best Buy is a multinational consumer electronics retailer operating physical stores and e-commerce platforms. The company sells consumer electronics, appliances, and technology services to customers across multiple countries.

10,001+

Employees

Richfield

Headquarters

Reviews

3.9

5 reviews

Work Life Balance

2.5

Compensation

3.5

Culture

3.8

Career

2.2

Management

2.3

Pros

Good benefits and pay

Great coworkers and supportive team

Technical experience and working with tech products

Cons

Poor management and leadership

Pressure to upsell without proper incentives

Heavy workload during busy periods

Salary Ranges

12,313 data points

L2

L3

L4

L5

L6

L2 · Financial Analyst L2

0 reports

$58,793

total / year

Base

$23,517

Stock

$29,397

Bonus

$5,879

$41,155

$76,431

Interview Experience

4 interviews

Difficulty

2.3

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 25%

Neutral 0%

Negative 75%

Interview Process

1

Application Review

2

Personality Quiz/Assessment

3

Video/Phone Interview

4

Hiring Manager Interview

5

Final Interview with General Manager

6

Background Check and Drug Test

Common Questions

Behavioral/STAR

Customer Service Scenarios

Past Experience

Culture Fit

Availability and Schedule