Job Description Summary

Job Description

We are the makers of possible !

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

The newly formed Global Sales Operations & Effectiveness organization is leading the transformation of sales capabilities, positioning BD to become the strongest commercial organization in Med Tech. The Director, Global Commercial Revenue Technology will report to the Senior Director, Global Commercial Technology and serves as the single, empowered owner of the global Configure Price Quote (CPQ) and Contract Lifecycle Management (CLM) product vision—balancing deep technical expertise with strong organizational influence to unlock new levels of commercial rigor, data integrity, and revenue performance in a highly matrixed operating environment.

This role will define and execute the strategy to harmonize global CPQ and CLM platforms and adjacent commercial systems while assessing organizational readiness for next generation revenue cloud technology and leading the design, build, and phased rollout. The role owns the multi-year CPQ and CLM roadmap, including sequencing, dependencies, investment trade-offs, and value realization.

The Director, Global Commercial Revenue Technology will own the global product vision for price configuration, quoting, execution, contracting, and approval process—operating at the intersection of commercial strategy, revenue operations, finance, and enterprise technology.

This is a highly visible, global role requiring deep technical fluency, strong product judgment, and the ability to make trade-offs and influence across a complex, matrixed organization to drive adoption, standardization, and measurable commercial outcomes.

Responsibilities:

Product Strategy & Vision

• Own and articulate the global CPQ & CLM product vision and multi-year roadmap, aligned to Chief Revenue Office strategy, Business Unit needs, regional nuances, and global regulatory requirements.

• Define the target-state quote-to-contract architecture, including integration with CRM, ERP, finance, and downstream fulfillment systems.

• Establish and steward a corporate CPQ & CLM standard, making explicit trade-off decisions that balance enterprise-wide consistency, scale, and control with required regional and business-unit tailoring.

• Assess and define organizational readiness for next gen CPQ and CLM solution, including people, process, technology, data, and operating model impacts; translate readiness findings into a sequenced, executable roadmap.

• Collaborate with internal IT to define the target-state architecture for harmonized global CPQ, CLM, and adjacent systems, including migration and rationalization from legacy and regional instances into next gen CPQ and CLM solution.

• Define the global CPQ & CLM template to ensure strong global standards while enabling appropriate regional and Business Unit flexibility.

• Partner deeply with Global Sales Intelligence and Global Sales Enablement to leverage data foundations, enable AI capabilities, and harmonize the commercial process and technology stack.

• Partner with Global Sales Intelligence to shape CPQ and CLM cloud foundation, interoperability, and analytics requirements supporting CPQ and CLM and AI-enabled insights.

• Act as the single global Product Owner with end-to-end accountability for backlog prioritization, release planning, roadmap delivery, and value realization.

• Maintain deep, direct engagement with third party CPQ and CLM vendors, architects, and engineers to co-design scalable and compliant solutions.

• Partner with internal IT, Global Marketing, Global Sales Operations, Global Business Unit Leadership, Regional Leadership, and Sales Operations to design and execute the global technical rollout of next gen CPQ and CLM.

Revenue Operations Enablement

• Partner closely with Global Marketing, Global Sales Enablement, Finance, and IT to embed Revenue Operations (Rev Ops) principles into CPQ and CLM workflows.

• Drive consistent quote-to-contract process execution, enabling reduced quote and contract cycle times, errors, and manual work while improving margin protection and revenue velocity.

• Champion master data strategy, integration patterns, and interoperability standards that reduce technical debt and increase platform reliability.

• Leverage CPQ and CLM as the systems of intelligence to drive standardized commercial processes, performance management, and analytics across markets.

• Support accurate revenue recognition, auditability, and forecasting through clean data, approvals, and system integration.

• Enable analytics and decision intelligence across pricing performance, discounting behavior, cycle times, and contract compliance.

Governance, Compliance, & Risk Management

• Ensure CPQ and CLM solutions meet global and local regulatory requirements, including auditability, data privacy, controlled content, and compliant HCP engagement.

• Partner with internal IT, Legal, Compliance, Privacy, and Security teams to embed regulatory and security controls directly into platform capabilities.

• Establish, lead, and enforce global product governance across internal teams and external partners.

• Partner with internal IT to build the operating model and governance required to sustain global CPQ and CLM harmonization, including design authority, release governance, lifecycle management, and vendor oversight.

• Provide regular executive level updates to senior stakeholders (e.g., Chief Revenue Officer, Chief Marketing Officer, Business Unit Presidents, Regional Leaders) on CPQ and CLM strategy and transformation roadmap.

Stakeholder & Organizational Leadership

• Operate effectively and at pace within a highly matrixed global organization, influencing senior Commercial, IT, Marketing, and Sales Operations leaders without direct authority.

• Serve as the primary executive-facing owner of CPQ & CLM strategy, roadmap trade-offs, investment decisions, and delivery outcomes.

• Partner with internal IT leadership to evolve delivery capabilities and clarify ownership across product, architecture, execution, and sustainment.

• Drive adoption, change management, and value realization across regions and functions, ensuring sustained platform usage and measurable business impact.

Required Qualifications:

• 10+ years of experience in CPQ, CLM, quote-to-cash, commercial technology, or product management roles within large, global organizations. Preferred industry experience: Pharma, Consulting, Fin Tech, Med Tech.

• 5+ years of experience managing individual contributors and/or leading teams

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related technical field; advanced degree preferred.

• Experience designing and implementing Salesforce CPQ / Revenue Cloud, Oracle CPQ, and/or leading CLM platforms.

• Demonstrated experience implementing a global CPQ and/or CLM technology roadmap.

• Demonstrated ability to define and execute multi-year CPQ and CLM roadmaps with clear sequencing, dependencies, and value realization.

• Demonstrated product judgment: balances speed, compliance, and user experience.

• Demonstrated ability to operate as a strategic Product Owner in agile delivery environments.

• Experience working with global System Integrators (e.g., PwC, Deloitte, Accenture, Capgemini, Ascend) in outcome-oriented partnership models.

• Demonstrated expertise collaborating with architects and engineers on integrations, data models, scalability, and security considerations.

• Experience leading cross-functional global programs and operating in complex matrixed environments.

Leadership Attributes

• Thrives and can lead in an environment of ambiguity and evolving priorities in large-scale transformation programs.

• Demonstrated ability to influence without authority across a global matrix.

• Product-minded leader with the ability to balance strategic vision and technical depth.

• Clear, structured communicator who translates complexity into executive-ready narratives.

• Forward thinking anticipates problems before they occur.

• Strong ownership mindset, intellectual curiosity, and bias toward action.

• Autonomy, willingness to challenge status quo, and high learning agility.

• Strong organizational and political acumen; comfortable navigating complex global environments.

• Data-driven decision-maker with a focus on measurable business outcomes.

• Change leader capable of driving adoption, behavioral change, and sustained value realization at scale.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. We require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable and learn and improve every day. You will work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

• Annual Bonus

• Potential Discretionary LTI Bonus

Health and Well-being Benefits:

• Medical coverage

• Health Savings Accounts

• Flexible Spending Accounts

• Dental coverage

• Vision coverage

• Hospital Care Insurance

• Critical Illness Insurance

• Accidental Injury Insurance

• Life and AD&D insurance

• Short-term disability coverage

• Long-term disability insurance

• Long-term care with life insurance

Other Well-being Resources:

• Anxiety management program

• Wellness incentives

• Sleep improvement program

• Diabetes management program

• Virtual physical therapy

• Emotional/mental health support programs

• Weight management programs

• Gastrointestinal health program

• Substance use management program

• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being:

• BD 401(k) Plan

• BD Deferred Compensation and Restoration Plan

• 529 College Savings Plan

• Financial counseling

• Baxter Credit Union (BCU)

• Daily Pay

• College financial aid and application guidance

Life Balance Programs:

• Paid time off (PTO), including all required State leaves

• Educational assistance/tuition reimbursement

• Met Life Legal Plan

• Group auto and home insurance

• Pet insurance

• Commuter benefits

• Discounts on products and services

• Academic Achievement Scholarship

• Service Recognition Awards

• Employer matching donation

• Workplace accommodations

Other Life Balance Programs:

• Adoption assistance

• Backup day care and eldercare

• Support for neurodivergent adults, children, and caregivers

• Caregiving assistance for elderly and special needs individuals

• Employee Assistance Program (EAP)

• Paid Parental Leave

• Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

• Bereavement leaves

• Military leave

• Personal leave

• Family and Medical Leave (FML)

• Jury and Witness Duty Leave

Required Skills:

Optional Skills:

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Primary Work Location

USA NJ - Franklin Lakes:

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information