About Us

Bank of America provides people, companies, and institutional investors with industry-leading financial products and services.

Size: 10000+ employees
Industry: Financial Services

View Company Profile

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

AML Subject matter expert with at least 1 year experience in current role. Analyzes and resolves complex operational problems. Provides technical support to the team and consults on a wide variety of topics across functional and business support lines. Knows front to back process/system flow. Strong product and market knowledge. Acts as a lead on multiple projects/initiatives on behalf of the team. Drives process improvements. Acts as Go To person for the other team. Acts as Go To person for the manager, performing some routine management support (interviewing, training & support for team members). Develops and delivers training for the team. Understands client needs, escalates issues appropriately (timely and appropriately). Proactively identifies risk.

Responsibilities:

Global Operations, Anti Money Laundering (AML) is responsible for completing Refresh Activities such as Know Your Customer (KYC) and Client Due Diligence (CDD) checks for all clients that do business with the Bank. Refresh Teams are responsible to collect and maintain client documents to ensure activities are executed in alignment with Laws, Rules, Regulation, and Bank Policies. The Proficiency Coach primary responsibilities will include:

• Works with individual Refresh Analysts to build their proficiency beyond the standard skills acquired in training
• Provide real-time on floor support and coaching to Refresh analysts as they work through Refresh cases
• Collaborates with management to provide transparency in knowledge gaps with proficiency
• Ensures speed to proficiency and overall knowledge of process for associates
• May need to review ILQA defects to identify gaps in skillset
• Assist with Process and Procedure updates and implementations
• Facilitates training activities and/or demonstrations
• Assists with audit queries for actions steps owned by the Readiness & Enablement team. Participates in escalation routines with partners, such as Front Line Associates, Quality (ILQA/M&I), GFC

Skills:

• At least 1 year experience in GBGM AML Client Outreach, Onboarding, Refresh Operations, Monitoring and Inspection or In-Line Quality Assurance within the Bank
• Experience as an AML SME, coach, readiness, and/or manager
• Experience researching complex queries, balancing risk and client experience
• Proficient with AWARE, Panther, Tableau, AKRIT
• Strong leadership presence and implementation skills
• Strong communications skills with leadership, and ability to communicate across multiple audiences
• Documented experience performing in a process-oriented production environment that changes periodically
• Must work well within a team and individually
• Proven ability to: work in a team environment, organize work, prioritize tasks and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy, integrity in work and execute with minimal supervision or remote management
• Must be flexible and adapt quickly to change
• Operational efficiency through working across multiple stakeholders, understanding global requirements and ability to provide practical & consistent solutions
• Understands and respects cultural differences
• Proficient in MS Office Suite (Excel/Word/Outlook/One Note)

Desired Skills:

• College degree (Associates or higher) or comparable work experience
• Experience leading highly productive teams in a fast-paced environment
• Expert experience with MS Office Suite (Excel/Word/Outlook)
• ACAMS or equivalent certification

Client-provided location(s): Singapore

Job ID: Bank OfAmerica-JR-25043194

Employment Type: FULL_TIME

Posted: 2025-11-14T19:03:10
Apply on company site

Perks and Benefits

Health and Wellness

• FSA
• HSA
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Pet Insurance
• Mental Health Benefits

Parental Benefits

• Non-Birth Parent or Paternity Leave
• Birth Parent or Maternity Leave
• Adoption Assistance Program
• Adoption Leave
• Family Support Resources

Work Flexibility

Office Life and Perks

Vacation and Time Off

• Leave of Absence
• Personal/Sick Days
• Paid Holidays
• Paid Vacation
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• 401(K)
• Financial Counseling

Professional Development

• Tuition Reimbursement
• Internship Program
• Associate or Rotational Training Program
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

Apply on company site

Similar Jobs

Suggested Searches

mid jobsBank of America jobsAll jobs

Search Additional Jobs

Assistant Vice President Jobs in SingaporeJobs in Singapore