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Senior Operations Manager

Bank of America

Senior Operations Manager

Bank of America

Gurgaon, India

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Competitive salary and bonus

Parental leave

Health benefits

Development budget

Flexible work

Parental Leave

Healthcare

Required Skills

Salesforce

Tableau

SQL

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Bank of America:

Senior Operations Manager

1 month ago• Gurgaon, India
Viewed on February 1, 2026
Apply on company site

About Us

Bank of America provides people, companies, and institutional investors with industry-leading financial products and services.

  • Size: 10000+ employees
  • Industry: Financial Services

View Company Profile:

Job Description:

About us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services:

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

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By signing up, you agree to our Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

Global Finance was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support and Supply Chain Management.

Over the years, the scope of Global Finance has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

Job Description:

Tax Team is responsible for preparation and filing of Federal, State and International Tax returns. Team is also responsible for preparation of Book to Tax Adjustments and various other workpapers required for preparation and filing of returns. In addition to this, team works with the finance team to gather the information required in the process. They are also dealing with the tax authorities for their queries. In addition, they are also involved with the AFIT & Forecasting group where they work closely with the legal entity forecasts counterparts and reviewing the forecasted legal entity effective tax rate for the respective legal entity sub consolidation rollup point(s) assigned. They are also responsible for compiling the Accounting for Income Tax reporting package, consolidated review of State Analytic and NUSInS. And based on books close they provide the tax information for legal entity financial reporting requirements to finance as well as regulatory reporting teams.

Responsibilities:

  • Assist in preparation and review of federal (Form 1120) including US aspect on international income, State and local tax returns, ensuring all filings are accurate and submitted on time.
  • Prepare and review complex tax adjustments (M-1/3's or Book to Tax adjustments) as part of Annual tax return compliance and tax provision process.
  • Prepare and review State return sub process like Appt Calculations, State Modification, Attributes, etc.
  • Understanding of the International Tax returns including forms 5471, 8858, 8865, etc, as well tax items like Sub Part F, GILTI, BEAT Calculation, FTC.
  • Understanding of Quarterly and Annual tax forecast and forecast ETR impacts of business transactions.
  • Provide to support the tax provision process, including the preparation of tax-related journal entries, reconciliations, and financial statements disclosures.
  • Conduct tax research and provide guidance on tax regulations, new legislations, and the potentials impact on firm's tax position.
  • Assist with tax audits and inquiries from tax authorities, preparing necessary documentation and working with external vendors/tax authorities as needed.
  • Partner with various internal teams (e.g., Finance, legal, operations) to ensure tax-related issues are addressed effectively.
  • Participate in process improvement initiatives to enhance the efficiency and effectiveness of tax compliance and reporting function.
  • Tax planning/forecasting and interpretation experience will be a big plus
  • Advanced Excel preferred

Requirements:

Education:

CA/Masters in Finance

  • Certifications
  • Enrolled Agent

Experience Range:

14+ years

Foundational skills

  • US tax experience - direct tax; Corporation, Partnership, E&P calculations

  • US State Income Tax return experience

  • US GAAP Accounting for Income Taxes experience

Desired skills

  • Strong English Communication skills - both written and verbal

  • Highly motivated, able to work independently, self-starter; and problem/solving/analytical

  • Organized and able to multi-task in a fast-paced environment

  • Good knowledge of Excel, Share Point is essential, Knowledge of Macros will be preferred.

Work Timings

11AM to 11PM (9 hrs shift)

Job Location

Gurugram

Client-provided location(s): Gurgaon, India Job ID: Bank OfAmerica-JR-25047944Employment Type: FULL_TIMEPosted: 2025-12-30T18:53:21Apply on company site

Perks and Benefits

Health and Wellness

  • FSA
  • HSA
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Pet Insurance
  • Mental Health Benefits

Parental Benefits

  • Non-Birth Parent or Paternity Leave
  • Birth Parent or Maternity Leave
  • Adoption Assistance Program
  • Adoption Leave
  • Family Support Resources

Work Flexibility

Office Life and Perks

Vacation and Time Off

  • Leave of Absence
  • Personal/Sick Days
  • Paid Holidays
  • Paid Vacation
  • Sabbatical
  • Volunteer Time Off

Financial and Retirement

  • 401(K) With Company Matching
  • 401(K)
  • Financial Counseling

Professional Development

  • Tuition Reimbursement
  • Internship Program
  • Associate or Rotational Training Program
  • Mentor Program
  • Access to Online Courses

Diversity and Inclusion

Apply on company site

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About Bank of America

Bank of America

A financial institution that offers credit cards, home loans, and auto loan services.

10,001+

Employees

Charlotte

Headquarters

$316B

Valuation

Reviews

3.7

10 reviews

Work Life Balance

4.0

Compensation

4.2

Culture

4.1

Career

4.0

Management

2.8

75%

Recommend to a Friend

Pros

Great benefits

Good work-life balance and flexible schedule

Positive team environment and culture

Cons

Micromanagement issues

Communication problems with management

High pressure to meet goals and sell products

Salary Ranges

16,604 data points

VP

VP · Assistant Vice President, Production Services Specialist

1 reports

$178,109

total / year

Base

$154,877

Stock

-

Bonus

-

$178,109

$178,109

Interview Experience

8 interviews

Difficulty

2.9

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 88%

Negative 12%

Interview Process

1

Application Review

2

HireVue Video Interview

3

Recruiter/HR Screen

4

Technical Phone Screen

5

Final Round/Super Day

6

Team/Location Matching

Common Questions

Technical Knowledge

Behavioral/STAR

Coding/Algorithm

Past Experience

Culture Fit