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Customer Exit Representative - FT

Avis Budget

Customer Exit Representative - FT

Avis Budget

Sacramento International Airport

·

On-site

·

Full-time

·

4d ago

$16.90/hour

Shift Premium may Apply:

We’re hiring immediately! Do you enjoy staying active and helping customers finish their experience on a positive note? If you’re friendly, confident, and take pride in providing smooth, efficient service, join the Avis Budget Group team at our airport locations.

In this role, you’ll work in an active environment and have the opportunity to earn additional incentives while supporting customers as they complete their rental and continue their travels.

What You’ll Do:

You will assist customers as they exit our airport rental locations. Depending on the location, this may include checking driver’s licenses and rental agreements, inspecting vehicles for damage, entering information into a handheld device or computer, and offering additional products and services. Throughout each interaction, you will provide professional, attentive customer service to ensure a smooth and positive rental return experience.

Perks You’ll Get:

  • Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) • On-the-job training

  • Paid time off

  • Medical, dental and other insurance

  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses

  • Retirement benefits (401k)

  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

  • Above perks may vary based on full-time/part-time status and location

What We’re Looking For:

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Genuine interest in providing great customer service
  • Willingness to work outdoors or in an exit booth
  • Flexibility to work all shifts
  • Must be able to type, sit or stand for prolonged periods and enter, exit, or drive vehicles
  • Must be 18 years of age and legally authorized to work in the United States
  • This position requires regular, on-site presence and cannot be performed remotely
  • 6 months retail or customer service experience in a fast-paced environment is a bonus

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Sacramento

California

United States of America:

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About Avis Budget

Avis Budget

Parent company.

10,001+

Employees

Parsippany

Headquarters

Reviews

2.1

5 reviews

Work Life Balance

2.3

Compensation

2.7

Culture

4.2

Career

2.8

Management

3.0

Pros

Great coworkers and team environment

Company benefits and perks

Job stability

Cons

Low pay and compensation issues

Long hours and poor work-life balance

Limited growth opportunities

Salary Ranges

1,013 data points

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Customer Subrogation Supervisor

1 reports

$85,107

total / year

Base

$74,006

Stock

-

Bonus

-

$85,107

$85,107

Interview Experience

2 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Contact

3

Initial Interview

4

Final Interview with Leadership

5

Offer Decision

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Skills

Customer Service Scenarios