Job Requisition ID

25WD94094

Position Overview

Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes. We are looking for a professional with Forma, Autodesk Construction Cloud, and Construction Engineering experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide.

You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.

The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers.

Responsibilities

• Deliver live coaching sessions to drive adoption of Autodesk Solutions

• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology

• Conduct discovery meetings to assess customer needs, pain points and desired outcomes

• Build, maintain and deliver packaged service offerings to increase customer success and new product adoption

• Deliver digital content via 1: Many webinars for end users to drive successful adoption of Autodesk solutions

• Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges

• Design, build, and maintain the packaged service catalog to increase customer success and new product adoption

Minimum Qualifications

• Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows

• Bachelor's degree or equivalent experience in Architectural, or Construction engineering

• Knowledge of Autodesk Forma Platform

• Expert knowledge of Autodesk Construction Cloud in a production environment

• External public speaking/presentation Skills

• Proven ability to be flexible and learn quickly in a fast-paced environment

• Fluency in English

• Strong communicator and able to build relationships at all levels, taking initiative

Preferred Qualifications

• Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience

• Experience with Autodesk Forma Platform, Revit or Autodesk Construction Cloud (specially build)

• Technical consulting experience and/or technical project delivery experience with large, demanding clients

• Team player who enjoys supporting and interacting with other members of a shared responsibility team

• Fluency other languages are beneficial but not required

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $95,000 and $169,400. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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