Job Requisition ID

26WD96142

Position Overview:

The Senior Credit Analyst evaluates customer creditworthiness and manages a portfolio of past-due accounts to minimize risk and optimize cash flow. This role balances sound credit decisions with strong customer relationship management, partnering cross-functionally to resolve issues and drive collections performance. Reporting to the Senior Manager, Credit & Collections, this position offers a flexible hybrid work arrangement.

Key Responsibilities:

Credit Risk Assessment:

• Evaluate customer and prospective customer creditworthiness using financial statements, credit agency data, banking references, and public/private sources

• Investigate discrepancies in credit line requests and do clarifying research

• Approve or decline credit requests in line with established credit matrix and policy guidelines

• Escalate marginal credit requests with formal written analysis and recommendations

• Document all credit decisions thoroughly and in compliance with policy

Collections & Portfolio Management:

• Manage a portfolio of delinquent accounts and oversee the full dunning cycle

• Contact customers to resolve overdue balances while maintaining strong business relationships

• Identify root causes of non-payment (financial hardship, disputes, insolvency) and drive resolution

• Negotiate payment plans and rescheduling arrangements to secure timely commitments

• Recommend third-party collections, legal action, or write-offs (360+ days overdue) when appropriate

• Partner with Sales and Operations to resolve disputes and secure payment

• Deliver on cash collection goals

• Minimize bad debt

• Assist customers with billing/dunning related issues

Coordination & Reporting:

• Conduct ongoing account analysis to identify financial risk trends

• Provide weekly portfolio updates and performance reporting to management

• Support internal and external audit requests

• Ensure accurate billing for Enterprise and named accounts

• Manage trade credit securities as required

• Contribute to month- and quarter-end reporting activities

• Collaborate cross-functionally to support collections success and customer experience, with sensitivity to regional and cultural business practices

• Act as a point of escalation as needed

Minimum Qualifications:

• Bachelor’s degree required

• 10+ years of credit and collections experience

• SAP experience required

• Strong Excel and data analysis skills

• Salesforce experience preferred

• Strong negotiation, communication, and stakeholder management skills

• Analytical mindset with attention to detail

Preferred Qualifications:

• Salesforce experience

• Experience reporting into a multinational/matrixed environment

• International languages (Spanish, French, German, etc.)

• Experience dealing with online customer billing portals

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

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When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

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