Job Requisition ID

25WD91166

Position Overview

The Digital Experience & Customer Empowerment Data Science (DXC-DS) team builds ML-powered experiences that transform how customers interact with Autodesk. A key focus area is the Commerce & Support Agent (CSA), an LLM-driven chatbot supporting commerce and support journeys.

We’re hiring an early-career Applied AI Analyst to help deeply understand and improve CSA performance. This role sits at the intersection of product, machine learning, and business impact. It is not a traditional reporting role — it focuses on developing scalable analytical methodologies to answer meaningful questions, uncover performance drivers, and influence decisions.

If you’re highly analytical, fluent in SQL and Python, and motivated by solving complex, ambiguous problems, this role is for you.

Responsibilities

Build scalable analytics assets

• Develop robust SQL-based datasets and Python workflows to support repeatable analysis.

• Create analytical frameworks and reusable data products that improve decision velocity.

• Collaborate with Data Ops and Engineering to ensure data is reliable and well-understood.

Work closely with instrumentation and data foundations

• Develop a strong understanding of event tracking and instrumentation design.

• Partner with Data Ops to validate data quality and ensure metrics reflect system reality.

• Contribute to principled metric definitions and documentation.

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Turn questions into insight

• Partner with ML, Engineering, and Business teams to frame analytical questions clearly and rigorously.

• Translate ambiguity into structured analyses and actionable findings.

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Analyze chatbot and system performance

• Conduct deep dives to identify performance drivers, anomalies, and opportunities for improvement.

• Connect system behavior to downstream business outcomes.

Minimum Qualifications

• Strong proficiency in SQL and Python (hands-on, daily use level).

• Ability to work with large, complex datasets in a data warehouse environment (e.g., Snowflake, Hive, Presto).

• Solid understanding of statistics and analytical thinking (hypothesis testing, structured problem solving).

• Demonstrated ability to move from raw data to clear insight independently.

Preferred Qualifications

• Familiarity with instrumentation, event tracking, or data logging systems.

• Exposure to product analytics, experimentation, agentic and MCP driven systems.

• Experience working cross-functionally in fast-moving environments.

• Experience with Pyspark

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $55,000 and $80,300. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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