Job Overview:

Here at Arm, we are building the Future of Computing. Together. For Everyone. This is an applications engineering role based in Taiwan and part of the growing Partner Enablement Group. Our Neoverse cores are on the cutting edge of server technology. We need a Senior Platform SW Applications Engineer to work with partners and support the growing demand for Neoverse cores in the Cloud and Datacenter. You will be an individual contributor engaging and collaborating with internal and external partners to enable and support Arm Infrastructure hardware-software ecosystem. Join us as we deliver solutions across Cloud, Edge, 5G, and Networking segments!

Responsibilities:

Applications Engineering is a varied, deeply technical role, where you will not only use your expertise but your interpersonal skills to support our partners through their technical challenges. This role focuses on supporting our firmware stack and software solutions implemented on Arm's reference boards for cloud computing and helping our partners to develop and debug their server platforms. The role offers a lot of opportunity and access and benefits a motivated person with initiative to leverage the role to help Arm and our partner succeed.

Working with customers and ODMs means that you will need to understand what they want to achieve, analyze their requests and issues, and provide a solution that moves them forward. Your job role will have several components:

• Provide support for our partners with board, firmware and software related problems on their Arm-based systems.
• Crafting content and guides for customers to understand our ecosystem and the usage of our software systems
• Training our partners to enable them to develop and optimize their Arm-based platform
• Take part in board prototype bring-up and debugging.
• Engage with ODM partners to drive board related debug & bring up activities.
• Maintain scalability and deployment of production firmware, validation OS and test suite for device screening process.

Required Skills and Experience :

• A degree or equivalent experience in Electrical/Computer Engineering, or a related field
• Strong understanding of BIOS bring-up & validation plans on infrastructure platforms
• Good understanding of the Linux kernel (subsystems and device drivers)
• Good understanding of UEFI and ACPI
• Understanding of modern processor architecture, including cache behavior, and memory system behavior
• Experience in board bring-up and debugging
• Excellent problem-solving skills and attention to detail.
• Excellent communication and people-handling skills

"Nice To Have" Skills and Experience :

• Familiarity with industry standards such as PCIe, USB, I2C, DDR, SPI etc.
• Experience with BMC firmware development and debug
• Demonstrated knowledge of or experience with Cloud and Datacenter infrastructure and software solutions

10x Mindset at Arm

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Read more about how we bring the 10x mindset to life on the Arm blog.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.