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Staff Information Developer - Software Tools

ARM

Staff Information Developer - Software Tools

ARM

cambridge

·

On-site

·

Full-time

·

2w ago

Job Overview

Are you passionate about writing and curious about ground-breaking technology? Arm’s technology powers 95% of the world’s connected devices, from healthcare to smart homes!

To support our users, we need a writer who thrives being at the heart of software development. Our tools optimise application performance and accelerate innovation across devices. We create content that helps users understand and work with these tools with confidence.

That means more than writing guides — it’s about creating strong relationships with product and support teams, asking the right questions, and getting hands-on with the tools. We test, experiment, and dig deep to build content that’s accurate, credible, and genuinely useful.

Responsibilities

  • Lead the creation of engaging, purposeful content for sophisticated software products — shaping how we connect with users.
  • Collaborate with engineers, product managers, and domain experts to understand the technical landscape and identify where content makes the biggest impact.
  • Use your judgement to strengthen content strategy, fill information gaps, and meet the needs of a global audience.
  • Bring smart ideas for tooling, automation, and AI — not for novelty, but to improve outcomes.
  • Champion better ways of working and help evolve how we deliver.

Required Skills and Experience

  • Significant experience as a technical writer for software products.
  • Proficient with content and collaboration tools like Markdown, rST, Git, Gerrit, Confluence, and Jira; comfortable in a Docs as Code environment.
  • Confident in agile settings, partnering with Engineering and UX to contribute to both documentation and intuitive UI design.
  • Hands-on with products — willing to explore, test, and break things to understand how they work, and proactive in feeding insights back into the product.

You may have a relevant degree or post-grad qualification — but it’s not crucial.

We value strong experience in Technical Communications or Information Development just as much. Familiarity with sophisticated UIs, command-line tools, embedded systems, or adjacent technical skills is a bonus.

Most important is your ability to learn fast, grow in the role, and share your experience and knowledge with the team.

In Return

This role offers autonomy and trust — ideal for someone who knows what good looks like, challenges assumptions, and brings practical insight to their work.

You’ll be part of a collaborative, supportive team that regularly co-delivers content for major projects. We’re part of the Sales and Partner Enablement Group, and we create technical content including user docs, UI improvements, knowledge-base articles, tutorials, and multimedia.

Technical Communications has a strong global presence, with writers from a diverse set of backgrounds and all experience levels. We guide, share, and grow together as a community.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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About ARM

ARM

ARM

Public

The future is built on Arm.

5,001-10,000

Employees

Cambridge

Headquarters

Reviews

3.3

4 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.5

Career

1.5

Management

1.0

15%

Recommend to a Friend

Pros

Good coworkers and team support

Opportunity for significant contributions

Support from other managers

Cons

Lack of compassion during personal emergencies

Poor management decisions and leadership

Workplace safety issues

Salary Ranges

4,822 data points

L2

L3

L4

L5

L6

L2 · Financial Analyst L2

0 reports

$50,779

total / year

Base

$20,312

Stock

$25,390

Bonus

$5,078

$35,545

$66,013

Interview Experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Recruiter Phone Screen

4

Technical Interview

5

Final Interview

6

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

AI/ML Concepts

Past Experience

Culture Fit