Apple creates and delivers world-class content experiences to millions of viewers globally. Our Production Technology and Studio Engineering teams design and operate state-of-the-art facilities that power live music, video, and sports broadcasts, setting new standards for quality and innovation in the industry.
This role will be a core member of a global team of broadcast engineers who support the infrastructure, workflows, and operations underpinning world-class live experiences for Apple Services. The ideal candidate will lead maintenance and reliability initiatives with professionalism, attention to detail, and a proactive approach to problem-solving.

Description:

Apple's Services team is seeking a skilled and experienced Broadcast Maintenance Engineering Lead to lead maintenance and support of our broadcast and production facilities.

This role works closely with Studio Operations, Production Technology, and content production teams to keep all systems running smoothly through proactive monitoring, rapid incident response, and continuous optimization. The ideal candidate will lead maintenance projects including planned downtime for critical fixes, technology upgrades, system enhancements, and infrastructure improvements.

You'll coordinate cross-functional teams to execute complex maintenance windows, develop comprehensive runbooks and documentation, and establish best practices that minimize disruption while maximizing system reliability and performance.

","responsibilities":"Ensure reliability of broadcast and production technology within Apple Services' broadcast facilities

Develop and implement preventive maintenance programs, scheduled testing, and system audits for broadcast equipment

Lead troubleshooting efforts in the event of technical issues

Coordinate with internal and external teams to ensure prompt incident reports and root cause analysis

Assist with technical projects to upgrade or enhance our facilities, including new system installations, equipment replacements, and technology updates

Ensure proper documentation of all maintenance activities, technical procedures, and system configurations

Prepare regular reliability reports for management, highlighting system performance, uptime statistics, and improvement initiatives.

Maintain detailed, accurate records of system issues and asset information across our tracking and management platforms.

Preferred Qualifications:

Comfortable working in a fast-paced environment with A-list artists and talent

Deep understanding of broadcast and production workflows, including live multi-cam productions, live-to-tape, non-linear post-production, live radio, and more

Experience with multichannel audio systems (Dolby Atmos)

General understanding of facility infrastructure (power distribution, UPS and standby generators, HVAC systems, etc)

Familiarity with and passion for the Apple ecosystem of content, services, and hardware

Minimum Qualifications:

Proven experience as a senior-level Broadcast Systems Engineer, Broadcast Maintenance Engineer, or equivalent in the media & entertainment industry

Deep technical expertise in broadcast, radio, and production technology systems, including cameras & vision mixers, multi-viewers, audio/video routing, intercom systems, and more

Experience with modern media-over-IP standards such as SMPTE 2110 and Dante

Operational, configuration, and support experience with broadcast control systems (EVS Cerebrum, Lawo VSM, etc)

Excellent verbal and written communication skills with a focus on documentation and reporting

Experience directing the work of vendors, contractors, manufacturers, or partners

Familiarity with ticketing systems and asset management tools

Comfortable navigating new challenges and working through ambiguity

Willing to work flexible hours, evenings, overnights, or weekends when required

Ability to travel domestically and internationally when required

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits:

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $163,300 and $245,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.